People & Culture Generalist

PalAmerican Security; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

PalAmerican Security is seeking a highly organized People & Culture Generalist to serve as the operational backbone of our HR function. You will handle HR transactions, benefits enrollment, and employee support across a large, multi-site workforce, while contributing to policy rollout and compliance initiatives.

Ideal candidates bring 2+ years of HR admin experience, proficiency with HRIS and Excel, and a service-oriented communication style.

Qualifications

• Associate’s or Bachelor’s degree in HR or related field, or equivalent experience.
• 2+ years HR administrative experience with strong organizational skills.
• Proficiency in HRIS platforms and Microsoft Office Suite, especially Excel.
• Professional communication skills with a service-oriented approach.
• Preferred: SHRM-CP, PHR, or aPHR certification or pursuit.

Responsibilities

• Process personnel transactions such as terminations, status changes, transfers, and pay adjustments with accuracy and urgency.
• Execute mass employee file updates during system migrations, acquisitions, and restructuring to maintain data integrity.
• Maintain and organize disciplinary documentation, ensuring audit-ready and accessible records.
• Keep employee records in HRIS current, complete, and compliant with policies and legal requirements.
• Track employee leave of absence status and coordinate with third-party partners for smooth communication.
• Serve as the first point of contact for employee benefits questions, guiding enrollment and claims resolution.
• Support annual open enrollment, benefits communication, and new hire benefits orientation.
• Respond professionally and promptly to routine employee inquiries on policies and programs.
• Resolve minor workplace concerns independently and elevate complex issues appropriately.
• Provide empathetic and consistent support reflecting PalAmerican’s commitment to its workforce.
• Generate reports, prepare data extracts, and assist with audit preparation.
• Support HR initiatives including policy rollouts, compliance audits, system implementations, and documentation.
• Perform additional administrative tasks with flexibility to meet evolving HR needs.

Skills

HR transaction processing

Attention to detail

Professional communication

Education

Bachelor’s degree in HR or related field

Equivalent experience

Tools

HRIS platforms

Excel

Job description

Opening for a Highly Skilled People & Culture Generalist

Are you looking for a dynamic and supportive work environment where your attention to detail and passion for employee service can shine? Do you thrive in roles that allow you to be the go-to person for HR support and administrative excellence? If so, this deliciously fun and loving opportunity is perfect for you!

Join PalAmerican Security Group as a motivated People & Culture Generalist and become the operational backbone of our HR function. This role offers you the chance to develop your skills in HR transaction processing, employee support, and benefits administration while working on exciting projects across a large, geographically dispersed workforce. Enjoy excellent health, dental, vision, life, and disability insurance benefits as part of our caring team.

Key Responsibilities - HR Transaction Processing & Records Management

• Process personnel transactions such as terminations, status changes, transfers, and pay adjustments with accuracy and urgency.
• Execute mass employee file updates during system migrations, acquisitions, and restructuring to maintain data integrity.
• Maintain and organize disciplinary documentation, ensuring audit-ready and accessible records.
• Keep employee records in HRIS current, complete, and compliant with policies and legal requirements.

Leave Administration & Benefits Support

• Track employee leave of absence status and coordinate with third-party partners for smooth communication.
• Serve as the first point of contact for employee benefits questions, guiding enrollment and claims resolution.
• Support annual open enrollment, benefits communication, and new hire benefits orientation.

Employee Support & Issue Triage

• Respond professionally and promptly to routine employee inquiries on policies and programs.
• Resolve minor workplace concerns independently and elevate complex issues appropriately.
• Provide empathetic and consistent support reflecting PalAmerican’s commitment to its workforce.

Administrative Support & Special Projects

• Generate reports, prepare data extracts, and assist with audit preparation.
• Support HR initiatives including policy rollouts, compliance audits, system implementations, and documentation.
• Perform additional administrative tasks with flexibility to meet evolving HR needs.

Qualifications & Skills

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.
• 2+ years of HR administrative experience with strong organizational skills and attention to detail.
• Proficiency in HRIS platforms and Microsoft Office Suite, especially Excel.
• Professional communication skills with a service-oriented approach.
• Preferred: Experience in high-volume, multi-site environments; familiarity with leave administration and benefits; SHRM-CP, PHR, or aPHR certification or pursuit.

EEO

Statement: PalAmerican Security Group is committed to creating a diverse

environment and is proud to be an equal opportunity employer. All qualified

applicants will receive consideration for employment without regard to race,

color, religion, gender, gender identity or expression, sexual orientation,

national origin, genetics, disability, age, or veteran status.

THE PALAMERICAN DIFFERENCE
With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.