People & Culture Director — Hospitality Leader

Wischermann Partners, Inc.; Indianapolis (IN); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Bonus Plan

Medical

Dental

Vision

Pet Insurance

Employer paid Life/LTD

Fully vested 401k

Employee Assistance Program

PTO

Recognition Program

Volunteer Initiatives

Marriott Hotel Travel Discounts

Job summary

Wischermann Partners, Inc. is seeking a Director of People & Culture for The Westin Indianapolis Airport to drive talent strategy, payroll, and benefits while fostering a high-performing culture.

You will partner with leadership to recruit, onboard, and retain talent across the hotel and ensure regulatory compliance and employee satisfaction. The role requires strong HR leadership, 5+ years of experience, Paycom proficiency, and a commitment to the hotel’s values and guest service excellence.

Qualifications

• Minimum of 5 years of experience in Human Resources Management.
• Experience in Microsoft Office and Paycom.
• Excellent emotional intelligence and interpersonal skills.
• Strong attention to detail and problem-solving skills.
• Ability to manage ideas and decision-making with creativity and innovation.
• Thorough knowledge of State and Federal Labor Laws.
• Good reading, writing, and oral proficiency in the English language.
• Flexibility to work a varied schedule, which may include weekends and holidays.
• Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
• Ability to stand and walk up for entire shift.
• Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Responsibilities

• Support and drive Corporate People and Culture initiatives.
• Recruit, interview, hire, and train all associates.
• Actively support the recruitment, selection, and onboarding of new associates.
• Collaborate with Executive team to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
• Ensure all associates have proper supplies, equipment, and uniforms.
• Foster relationships with all associates as a coach and council when needed.
• Oversee 60-Day and annual performance evaluations process.
• Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
• Handle discipline and termination of staff in accordance with company policy.
• Properly document information for recordkeeping and payroll services, such as new hire, personal information, wage changes, termination, etc.
• Maintain complete files for all current and terminated associates.
• Keep accurate records for insurance enrollment and track/monitor claims.
• Process and manage payroll, benefit elections, and retirement benefits.
• Analyze compensation and benefit trends to position the hotel as a preferred employer.
• Manage and continuously update all Corporate and property training, programs, and initiatives.
• Create and maintain succession plans for associate development.
• Conduct exit interviews and provide concise feedback to Executive team.
• Participate in departmental meetings and continually communicate a clear and consistent message regarding the departmental goals to produce the desired results.
• Maintain a professional and personable appearance at all times, according to hotel standards.
• Conducts research and analysis of organizational trends including review of reports and metrics from Paycom.
• Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations; reviews and modifies policies and practices, in conjunction with the VP of People & Culture, to maintain compliance.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Develop and implement departmental budget.
• Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community.
• Primary duty will be managing the business and their department. They will regularly direct the work of two or more associates and have the authority to hire and terminate.
• All other duties as requested.

Skills

Emotional intelligence

Interpersonal skills

Attention to detail

Problem-solving

Creativity & innovation

English proficiency

Flexibility

Physical stamina

Education

High School or Equivalent

Tools

Paycom

Microsoft Office

Job description

Wischermann Partners, Inc. is seeking a Director of People & Culture for The Westin Indianapolis Airport to drive talent strategy, payroll, and benefits while fostering a high-performing culture.

You will partner with leadership to recruit, onboard, and retain talent across the hotel and ensure regulatory compliance and employee satisfaction. The role requires strong HR leadership, 5+ years of experience, Paycom proficiency, and a commitment to the hotel’s values and guest service excellence.