People Consultant

United States Digital Space LLC; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Stripe is seeking a People Consultant to join our Chicago-based global team. You will empower managers across the US and Canada with coaching, policy guidance, and strategic HR support to drive performance and organizational health.

The role emphasizes data-driven decision making, change management, and employee experience. You will partner across functions to ensure compliant, fair, and positive experiences for the company’s people as we scale rapidly.

Qualifications

• 4–8 years of HR experience including client-facing roles such as HR Generalist or HRBP
• Direct manager coaching and advisory experience
• Working knowledge of US employment law and practices
• Strong data analysis skills to diagnose problems and propose solutions
• Proactive mindset to improve processes and drive impact
• Excellent written and verbal communication with managers at all levels

Responsibilities

• Provide targeted coaching and consulting to managers at various levels across topics like performance, career development, and employee relations
• Act as a subject matter expert on HR policies and processes to support managers and staff
• Collaborate with legal counsel to address complex employee matters and ensure compliance
• Support talent management initiatives such as cyclical reviews and workforce planning
• Guide teams through organizational change and restructuring communications
• Analyze people data to identify gaps in processes, policies, or culture
• Ensure strong employee experiences across life-cycle stages including onboarding and departures
• Lead with empathy to foster inclusion and belonging

Skills

HR experience

Manager coaching

Legal knowledge

Analytical skills

Continuous improvement

Communication

Job description

Who we are

About the company

the company is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use the company to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

One of the key drivers to our success is a committed and rigorous emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by attracting, enabling, and cultivating the world's most exceptional people to do the very best work of their careers.

the company is looking for a People Consultant to join our global team. This Chicago-based role will support the company managers and their teams, primarily in the United States and Canada. People Consultants at the company enable and support managers to build and lead successful teams. They have deep HR expertise and they leverage policies, experience, insights, and cross-functional partnerships—primarily with other People teams—to guide and coach managers, contribute to a culture of high performance, incrementally improve organizational health, and enable compliant, fair, and positive experiences for Stripes.

What you'll do

As a People Consultant, you'll help make the company a great place to work and grow. You'll partner with, coach, enable, and advise the company's people managers on all things people-related, including performance management and coaching, career development, employee relations, leveling, manager effectiveness, navigating change, and more. This is a dynamic role that collaborates with Stripes across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast-moving, scaling, global tech company.

Responsibilities

• Manager Coaching:Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change

• HR Policy Expertise:Act as a subject matter expert on a range of HR policies and processes to support managers and employees

• Legal and Compliance:Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations

• People Programs:Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution

• Reorganization Support:Guide and advise on change management and communications for team restructuring efforts

• Data and Insights:Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics

• User Focus:Ensure excellent employee experiences through key life-cycle stages, including onboarding and departure processes

• Lead with Empathy:Foster a culture of humility, optimism, belonging, and inclusivity

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4–8 years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, and Employee Relations partner), or equivalent experience in a business-facing role

• Direct Manager Support:Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture

• Legal Knowledge:Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters

• Analytical Skills:Strong ability to diagnose problems using data and develop viable solutions

• Continuous Improvement:Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact

• Communication:Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels

Preferred qualifications

• Fast-Paced Environment:Experience working in a rapidly growing technology company or large organization

• AI Fluency:Knowledge and application of AI tools

• Canadian Employment Practices:Knowledge of employment legislation and practices in Canada

Project Management:Proven project management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule

• Facilitation Skills:Experience facilitating team effectiveness workshops with management teams