People & Benefits Generalist — Open Enrollment & HR Ops

Cincinnati Symphony Orchestra; Cincinnati (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid leave and development

Job summary

The Cincinnati Symphony Orchestra is seeking an HR Generalist to support daily HR operations, benefits administration, and compliance. You will manage employee records, Open Enrollment, COBRA, HRIS/payroll processes, and partner with stakeholders to maintain policies and a welcoming workplace culture.

Key duties include Open Enrollment lead, benefits coordination, I-9 compliance, payroll setup support, and collaboration with the HR/Payroll team on projects and recruitment activities.

Qualifications

• Experience in Human Resources, benefits administration, or HR operations.
• Experience administering employee benefits, Open Enrollment, COBRA.
• Knowledge of HR compliance requirements, including I-9 administration and records management.
• Experience with HRIS and payroll systems; Paylocity experience preferred.
• Strong organizational, communication, and customer service skills.
• Demonstrated attention to detail and ability to manage confidential information.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Maintain personnel files and employee records in accordance with organizational practices.
• Serve as the primary point of contact for employee benefit questions and benefit-related issues.
• Lead administration of the annual Open Enrollment process, including communication, enrollment support, and carrier coordination.
• Coordinate benefit enrollments, qualifying life events, and benefit changes.
• Reconcile benefit invoices and coordinate with external vendors and carriers.
• Create, maintain, and update HR process documentation and standard operating procedures.
• Assist with new hire payroll setup and ensure timely submission of employment documentation.
• Manage I-9 administration, audits, and compliance activities.
• Provide administrative support to the Chief People Officer and HR/Payroll team.
• Assist with HR-related projects and initiatives as assigned.
• Assist with talent acquisition activities, including candidate outreach, screening interviews, and coordination throughout the hiring process.
• Manage office-related functions including supplies, organization of HR storage areas, and workspace coordination.
• Support a healthy and welcoming organization culture.
• Administer COBRA and other benefit continuation programs.
• Other duties as assigned.

Skills

HR experience

Benefits administration

HR operations

HRIS

Paylocity

Microsoft Office Suite

Tools

Paylocity

Job description

The Cincinnati Symphony Orchestra is seeking an HR Generalist to support daily HR operations, benefits administration, and compliance. You will manage employee records, Open Enrollment, COBRA, HRIS/payroll processes, and partner with stakeholders to maintain policies and a welcoming workplace culture.

Key duties include Open Enrollment lead, benefits coordination, I-9 compliance, payroll setup support, and collaboration with the HR/Payroll team on projects and recruitment activities.