Human Resources Generalist

The-Cincinnati-Symphony-Orchestra; Cincinnati (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

PTO

Parental leave (12 weeks)

HSA contributions

401(k)

Health & dental coverage

Mental health support

Incentive compensation opportunities

Professional development funds

Flexible work arrangements

Job summary

The Cincinnati Symphony Orchestra is seeking an HR Generalist to support day-to-day HR operations, including benefits administration, onboarding, records management, and compliance.

You will partner with employees, vendors, and internal teams to ensure accurate HR processes, manage Open Enrollment and COBRA, I-9 compliance, and maintain a welcoming, healthy workplace culture. Reports to the HR Manager. Experience with HRIS/payroll systems and strong organizational skills are essential.

Qualifications

• Experience in HR benefits administration and Open Enrollment.
• Knowledge of I-9 compliance and records management.
• Strong organizational, communication, and customer service skills.
• Experience with payroll systems and HRIS.

Responsibilities

• Maintain personnel files and employee records.
• Serve as primary contact for benefit questions.
• Lead administration of the Open Enrollment process and carrier coordination.
• Coordinate benefit enrollments and qualifying life events.
• Reconcile benefit invoices with vendors and carriers.
• Create, maintain, and update HR process documentation and SOPs.
• Assist with new hire payroll setup and timely submission of employment documentation.
• Manage I-9 administration, audits, and compliance activities.
• Provide administrative support to the Chief People Officer and HR/Payroll team.
• Assist with HR-related projects and initiatives as assigned.
• Assist with talent acquisition activities and candidate coordination.
• Manage office functions and organization of HR storage areas.
• Support a healthy and welcoming organizational culture.
• Administer COBRA and other benefit continuation programs.

Skills

Organizational skills

Communication skills

Customer service

Tools

Paylocity

HRIS

Job description

Description

The HR Generalist is responsible for supporting the day-to-day operations of the Human Resources department through benefits administration, employee records management, compliance activities, onboarding support, and HR process administration. They serve as the primary resource for employee benefits and support the administration of HR programs, systems, and documentation. The HR Generalist partners with employees, vendors, and internal stakeholders to ensure accurate HR processes, maintain compliance with organizational policies and regulatory requirements, and contribute to a healthy and welcoming workplace culture.

Job Responsibilities

• Maintain personnel files and employee records in accordance with organizational practices.
• Serve as the primary point of contact for employee benefit questions and benefit-related issues.
• Lead administration of the annual Open Enrollment process, including communication, enrollment support, and carrier coordination.
• Coordinate benefit enrollments, qualifying life events, and benefit changes.
• Reconcile benefit invoices and coordinate with external vendors and carriers.
• Create, maintain, and update HR process documentation and standard operating procedures.
• Assist with new hire payroll setup and ensure timely submission of employment documentation.
• Manage I-9 administration, audits, and compliance activities.
• Provide administrative support to the Chief People Officer and HR/Payroll team.
• Assist with HR-related projects and initiatives as assigned.
• Assist with talent acquisition activities, including candidate outreach, screening interviews, and coordination throughout the hiring process.
• Manage office-related functions including supplies, organization of HR storage areas, and workspace coordination.
• Support a healthy and welcoming organization culture.
• Administer COBRA and other benefit continuation programs.
• Other duties as assigned.

Reports To: HR Manager

Requirements

• Experience in Human Resources, benefits administration, or HR operations.
• Experience administering employee benefits, Open Enrollment, COBRA.
• Knowledge of HR compliance requirements, including I-9 administration and records management.
• Experience with HRIS and payroll systems; Paylocity experience preferred.
• Strong organizational, communication, and customer service skills.
• Demonstrated attention to detail and ability to manage confidential information.
• Proficiency in Microsoft Office Suite.

Employee Benefits

We offer a comprehensive benefits package designed to support your well-being, flexibility, and professional growth. This includes generous PTO, 12 weeks of fully paid parental leave, employer contributions to both an HSA and 401(k), affordable health and dental coverage, free mental health support services, annual incentive compensation opportunities, dedicated professional development funds for all employees, and flexible work arrangements.