PENSION/RETIREMENT SERVICES CLERK

Employee Benefits Fund; New York (NY); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

Health Center Inc., also operating as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds, is seeking a Pension Clerk based in Manhattan to support retirement benefits processing. The role includes eligibility verification, pension record maintenance, enrollment data entry and document handling.

The Clerk will provide customer service to plan participants and management, maintain accurate records, and generate required reports, with attention to detail and

Qualifications

• Minimum of 1 year pension or retirement services experience.
• High school diploma or equivalent required.
• Excellent interpersonal and customer service skills.
• Ability to work independently and resolve routine inquiries.
• Strong organizational skills and attention to detail.
• Ability to read and analyze Pension Plan rules and regulations.
• Strong oral and written communication skills.
• Ability to work under pressure, meet deadlines, and multitask.

Responsibilities

• Verify eligibility and processing of retirement benefit claims.
• Create and maintain accurate pension records.
• Enter participant enrollment data into the system.
• Obtain documents from participants and send materials.
• Update records to reflect participant status changes.
• Prepare award letters and reports.
• Provide excellent customer service to participants in-person or by phone.
• Assist with document completion, filing and scanning.
• Provide reception coverage on a rotating basis.
• Generate reports and maintain distribution records.

Skills

Pension experience

Interpersonal skills

Customer service

Time management

Communication

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PENSION/RETIREMENT SERVICES CLERK

CENTRAL ADMINISTRATION, New York, NY, US

5 days ago Requisition ID: 1416

Salary Range: $59,295.44 To $59,295.44 Annually

Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services. We have an opening for a Pension Clerk based out of our Central Administration location in Manhattan.

Summary:

The Pension Clerk will perform technical support duties associated with the eligibility/verification of participants' retirement benefits and the processing of claims. This role will be responsible for creating and maintaining accurate pension records for plan participants. The Pension Clerk will accurately enter participant enrollment data into the system, obtain required documents from participant, and send out documents to participants.

The Clerk will maintain and update records to reflect participant status changes. Compile data for records and reports. Provide excellent customer service to participants either in person or telephone, and prepare award letters. Assist participants in document completion, file/scan and organize all pension documents. Provide reception area coverage on a rotating basis. Provide information and answer inquiries from management, the Union (NYHTC) and Plan participants and external parties. The Pension Clerk will also generate reports as necessary and maintain distribution records.

Position Qualifications:

• Minimum of 1 year of pension or retirement services work experience.
• Minimum high school diploma or equivalent.
• Excellent interpersonal and customer service skills.
• Ability to work independently, handle routine inquiries and resolve issues with minimal supervision.
• Excellent organizational skills and attention to detail.
• Ability to read and analyze Pension Plan rules and regulations.
• Strong oral and written communication skills.
• Ability to work under pressure, meet deadlines and multitask.

We offer a competitive salary including, but not limited to, the following benefits:

• Medical, Dental, Pharmacy and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
• Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays)