Pennwood Cyber Charter School - School Administrative Assistant II

Connections Education LLC; York (York County); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Pennwood Cyber Charter School seeks an Administrative Assistant II to support student records, enrollment operations, and general office workflows in York, PA. This on-site role collaborates with families, school districts, and internal teams to ensure accurate records and compliant processes.

Responsibilities include processing records requests, uploading data into systems, coordinating enrollments with districts, handling mail and phone inquiries, and assisting with audits and data updates.

Qualifications

• High school diploma or equivalent.
• 2+ years of administrative or data-focused experience.
• Strong attention to detail and organizational skills.
• Ability to manage multiple workflows simultaneously.
• Strong communication and customer service skills.
• Proficiency in Google Workspace or Microsoft Office.

Responsibilities

• Process student records requests and manage enrollments.
• Review, upload, and verify student records in internal systems.
• Monitor missing/incomplete records and coordinate with districts.
• Support office operations, mail, and inquiries from staff and families.
• Assist with staff materials and office inventory.
• Ensure compliance with PDE regulations and internal processes.
• Handle changes of address/phone and data updates as needed.

Skills

Attention to detail

Organizational skills

Communication

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Google Workspace

Microsoft Office

Job description

Pennwood Cyber Charter School - School Administrative Assistant II

Job Category: Administrative/Clerical

Requisition Number: PENNW018357

• Posted : October 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Office-based, PA
2951 Whiteford Road Suite 204
York, PA 17402, USA

Description

The Administrative Assistant II (Administrative Operations Specialist) supports critical administrative and operational functions at Pennwood Cyber Charter School. This role ensures accurate student records management, enrollment compliance, and operational workflows that support students, families, school districts, and internal teams.

This position may be assigned a primary functional focus area based on team needs, including Student Records Operations or Compliance & Data Support. Regardless of focus, all team members contribute to shared administrative processes and school operations.

Core Responsibilities (All Administrative Assistant II Roles)

Student Records & Enrollment Operations

• Process student records requests (manual and automated)
• Receive, review, and upload student records into internal systems
• Monitor and pursue missing or incomplete records
• Manage CNF processes (new enrollments; March/November cycles)
• Send records to receiving schools
• Process student withdrawals

Office Operations & Support

• Manage incoming main office phone calls
• Open, sort, and distribute mail
• Support staff and family inquiries
• Assist with staff swag bags and materials
• Maintain office inventory and supplies

Data Accuracy & Compliance

• Support compliance with PDE regulations and internal processes
• Assist with documentation and audit readiness

Functional Focus Areas

• Coordinate with districts for records and enrollment verification

Track 2: Compliance & Data Operations Specialist

• Serve as primary support for COA IA tickets and invoice repairs
• Process Change of Address and Change of Phone Number requests (IA tickets)
• Serve as primary support for MKV (McKinney-Vento) student cases
• Manage and process high school transcripts
• Support compliance-related data updates and corrections
• Assist with finance-related workflows tied to student data accuracy

Success Criteria

Success in this role is defined by:

• Timely and accurate processing of student records and compliance tasks
• Strong data accuracy with minimal errors
• Effective management of high-volume workflows
• Responsiveness to internal and external stakeholders
• Consistent adherence to compliance requirements
• Ability to flex between responsibilities based on operational needs

Qualifications

Required

• High school diploma or equivalent
• 2+ years of administrative or data-focused experience
• Strong attention to detail and organizational skills
• Ability to manage multiple workflows simultaneously
• Strong communication and customer service skills
• Proficiency in Google Workspace or Microsoft Office

Preferred

• Experience in a school or virtual education environment
• Familiarity with SIS systems and enrollment processes
• Knowledge of Pennsylvania compliance requirements (Act 47, residency, enrollment)
• Office location in York, PA, with possible hybrid or remote opportunities
• Structured workflows with moderate independent responsibility
• Role may shift focus areas based on enrollment cycles and operational demands

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.