Part-Time - Pullo Center - Event Staff

The Pennsylvania State University; United States; On-site; USD 17,000 - 25,000; Part time

Job summary

The Pennsylvania State University is seeking friendly, dedicated Event Staff to provide excellent customer service at the Pullo Family Performing Arts Center. Roles are event-driven with shifts that may include evenings and weekends, requiring reliability and teamwork.

Responsibilities include assisting guests, directing traffic, scanning tickets, maintaining cleanliness, and enforcing venue policies. Background checks are part of the process; training will be provided.

Qualifications

• Ability to follow direction accurately.
• Work quickly and efficiently in a fast-paced environment.
• Strong communication and problem-solving abilities.

Responsibilities

• Assist patron questions and concerns, direct traffic, and scan tickets at entry.
• Perform pre/post event cleaning and janitorial tasks, restroom maintenance, and post-event laundry.
• Enforce building policies and act as Door Guard, guiding guests into the venue.

Skills

Customer service

Communication skills

Teamwork

Problem-solving

Job description

Job Description & Position Requirements

The Pullo Family Performing Arts Center is in search of friendly, dedicated and hard-working persons committed to providing excellent customer service in a fun and often fast-paced environment. We are looking for reliable Event Staff with a positive attitude and a willingness to learn and work as an individual or as part of a team.

Job Duties

Guest Relations

• Assist volunteer ushers with addressing/answering patron questions and concerns, including ADA concerns.
• Direct traffic/parking as guests arrive for events.
• Scan tickets as patrons enter the venue.
• Collect and store Lost and Found items.

Facility Operations

• Assist with pre/post even cleaning and janitorial tasks including, but not limited to, sweeping/vacuuming, trash removal, spot cleaning, maintaining restrooms during events and doing post-event laundry.
• Serve as Door Guard, directing patrons away from unauthorized areas, organizing orderly lines for guests entering the building/theater, and are responsible for knowing and enforcing building policies.

Interested persons should have the ability to follow direction accurately, work quickly and efficiently and follow policies/procedures, as well as possess exceptional problem-solving and communication skills, and the ability to react to a multitude of situations.

Most roles provide a flexible schedule and may include weekdays, evenings, and weekends. Scheduling is event-driven, and no regularly scheduled hours or shifts are available. Vacancies will remain open and applications will be reviewed as the need warrants.

Background Checks / Clearances

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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