Pega Infrastructure Analyst

ReqRoute,Inc; Minneapolis (MN); On-site; USD 124,000 - 179,000; Full time

Job summary

ReqRoute,Inc seeks a Pega Infrastructure Analyst in Minneapolis, MN for a 6-month engagement. The role focuses on Kafka externalization, DR, and Elasticsearch/OpenSearch integration with AWS. You will deploy Helm charts, manage Kubernetes/EKS, and upgrade the Pega platform from v23 to v26.

Key activities include containerized deployments using Docker and IaC pipelines, plus production support and performance optimization to ensure high availability.

Qualifications

• Pega Platform administration and upgrade experience.
• Kafka architecture and disaster recovery implementation.
• Elasticsearch and AWS OpenSearch service integration.
• Kubernetes and Amazon EKS administration.
• Helm chart development and deployment automation.
• Docker containerization and image management.
• Infrastructure-as-Code (IaC) pipeline implementation.
• AWS networking and load balancing concepts, including ALB configuration.
• Production support, troubleshooting, and performance optimization expertise.

Responsibilities

• Design and implement Kafka externalization from the existing environment.
• Configure and deploy a Production Disaster Recovery architecture with active/passive failover.
• Establish replication, monitoring, and failover for business continuity.
• Validate DR readiness with testing and procedures documentation.
• Externalize Elasticsearch to AWS OpenSearch and connect SRS to the service.
• Develop Helm charts for backing services and Pega deployments.
• Upgrade Pega platform from v23 to v26 and ensure compatibility.
• Modernize containerized deployment using Docker, Helm, and IaC pipelines.
• Administer Kubernetes/EKS, ingress, RBAC, and ALB for reliable app delivery.

Skills

Pega Platform administration

Kafka disaster recovery

Elasticsearch AWS OpenSearch

Kubernetes and AWS EKS

Helm chart development

Docker containerization

Infrastructure-as-Code (IaC)

AWS networking and ALB

Production support & troubleshooting

Job description

Pega Infrastructure Analyst

Location: - Minneapolis, MN

Duration: 6 months

\"Scope of Work\"

1. 
   

   Kafka Externalization and Disaster Recovery Implementation

   
   
   
   
   • Design and implement Kafka externalization from the existing environment.
   
   
   • Configure and deploy a Production Disaster Recovery (DR) architecture utilizing Active/Passive failover topology.
   
   
   • Establish replication, monitoring, and failover mechanisms to ensure business continuity and high availability.
   
   
   • Validate DR readiness through testing and documentation of recovery procedures.
   
   
   
   


2. 
   

   Elasticsearch Externalization to AWS OpenSearch

   
   
   
   
   • Externalize Elasticsearch services from the Pega deployment architecture.
   
   
   • Integrate the Pega platform with an external search solution hosted on AWS OpenSearch Service.
   
   
   • Configure and connect the SRS (Search and Reporting Service) EKS cluster to AWS OpenSearch.
   
   
   • Validate indexing, search functionality, scalability, and operational performance.
   
   
   
   


3. 
   

   Helm-Based Deployment of Backing Services

   
   
   
   
   • Develop and maintain Helm charts for deployment of supporting and backing services within the Kubernetes environment.
   
   
   • Configure integrations between deployed services and the Pega platform.
   
   
   • Implement environment-specific configurations, parameterization, and deployment automation through Helm.
   
   
   • Ensure deployments follow enterprise standards and operational best practices.
   
   
   
   


4. 
   

   Platform Upgrade

   
   
   
   
   • Perform an upgrade of the existing Pega platform from Version 23 to Version 26.
   
   
   • Conduct compatibility assessments, dependency analysis, and remediation activities as required.
   
   
   • Execute upgrade activities across development, testing, and production environments.
   
   
   • Validate platform functionality, performance, and stability following the upgrade.
   
   
   
   


5. 
   

   Containerized Application Deployment Modernization

   
   
   
   
   • Upgrade application deployment processes to leverage containerized deployments.
   
   
   • Utilize Pega-provided Docker images for application deployment.
   
   
   • Implement and support deployment automation using Helm Charts and AME/Enterprise Infrastructure-as-Code (IaC) pipelines.
   
   
   • Establish deployment standards, rollback procedures, and release management practices.
   
   
   
   


6. 
   

   Kubernetes and AWS EKS Administration & Support

   
   
   
   
   • The resource performing this work shall possess practical experience with Amazon EKS and Kubernetes administration, including:
   
   
   • Deploying and managing Kubernetes pods and workloads.
   
   
   • Configuring and managing Kubernetes Ingress resources.
   
   
   • Creating and maintaining Service Accounts and role-based access controls (RBAC).
   
   
   • Configuring and managing AWS Application Load Balancers (ALB) for ingress traffic routing.
   
   
   • Troubleshooting Kubernetes deployments, networking, and platform integrations.
   
   
   • Supporting operational activities related to cluster management and application availability.
   
   
   
   

Deliverables

• Kafka externalization and DR architecture implementation.


• AWS OpenSearch integration for SRS and search services.


• Helm charts for backing services and Pega platform deployments.


• Pega platform upgrade from v23 to v26.


• Containerized deployment framework using Docker, Helm, and Enterprise IaC pipelines.


• Technical documentation, deployment guides, and DR runbooks.


• Knowledge transfer and operational support documentation.

SKILLS_REQUIRED

• Pega Platform administration and upgrade experience.


• Apache Kafka architecture and disaster recovery implementation.


• Elasticsearch and AWS OpenSearch service integration.


• Kubernetes and Amazon EKS administration.


• Helm chart development and deployment automation.


• Docker containerization and image management.


• Infrastructure-as-Code (IaC) pipeline implementation.


• AWS networking and load balancing concepts, including ALB configuration.


• Production support, troubleshooting, and performance optimization expertise.

ESSENTIAL_SKILLS

• Pega Platform administration and upgrade experience.


• Apache Kafka architecture and disaster recovery implementation.


• Elasticsearch and AWS OpenSearch service integration.


• Kubernetes and Amazon EKS administration.


• Helm chart development and deployment automation.


• Docker containerization and image management.


• Infrastructure-as-Code (IaC) pipeline implementation.


• AWS networking and load balancing concepts, including ALB configuration.


• Production support, troubleshooting, and performance optimization expertise.

DESIRABLE_SKILLS

• Pega Platform administration and upgrade experience.


• Apache Kafka architecture and disaster recovery implementation.


• Elasticsearch and AWS OpenSearch service integration.


• Kubernetes and Amazon EKS administration.


• Helm chart development and deployment automation.


• Docker containerization and image management.


• Infrastructure-as-Code (IaC) pipeline implementation.


• AWS networking and load balancing concepts, including ALB configuration.


• Production support, troubleshooting, and performance optimization expertise.

EXPERIENCE_RANGE_IN_REQUIRED_SKILLS : 5+