Pega Infrastructure Analyst

Tata Consultancy Services; Minneapolis (MN); On-site; USD 110,000 - 125,000; Full time

Job summary

Tata Consultancy Services seeks a Pega Infrastructure Analyst in Minneapolis to lead platform administration, upgrades, and production support for large-scale Pega deployments.

You will design and implement Kafka externalization with DR, integrate Elasticsearch with AWS OpenSearch, manage Kubernetes/EKS and Helm-based deployments, containerize with Docker, and drive IaC pipelines, while upgrading Pega from v23 to v26 across dev, test, and prod environments.

Qualifications

• Experience administering and upgrading the Pega Platform in large environments.
• Experience with Kafka architecture and disaster recovery design and implementation.
• Experience integrating Elasticsearch with AWS OpenSearch Service.
• Administration of Kubernetes and Amazon EKS environments.
• Development of Helm charts and deployment automation.
• Containerization with Docker and image management.
• IaC pipelines implementation and automation.
• AWS networking and ALB configuration for ingress and load balancing.
• Production support, troubleshooting, and performance optimization.
• Ability to collaborate with cross-functional teams and security.

Responsibilities

• Kafka externalization and disaster recovery implementation.
• Design and deploy production DR architecture with Active/Passive failover.
• Establish replication, monitoring, and failover for business continuity.
• Externalize Elasticsearch to AWS OpenSearch and integrate with Pega.
• Configure SRS EKS to OpenSearch and validate indexing and search performance.
• Develop and maintain Helm charts for back-end services and Pega deployments.
• Upgrade Pega from v23 to v26 and coordinate across environments.
• Modernize containerized deployment processes using Docker, Helm, and IaC pipelines.
• Administer Kubernetes/IaaC, including Ingress, RBAC, and ALB configurations.
• Support operations for cluster management and application availability.

Skills

Pega Platform administration & upgrade

Kafka architecture & DR

Elasticsearch/OpenSearch integration

Kubernetes & EKS administration

Helm chart development

Docker containerization

IaC pipelines

AWS networking & ALB

Production support & troubleshooting

Performance optimization

Tools

Docker

Kubernetes

Helm

AWS OpenSearch Service

AWS EKS

Terraform / IaC

Job description

Job Description

Pega Infrastructure Analyst

Required Skills And Expertise

• Pega Platform administration and upgrade experience.
• Apache Kafka architecture and disaster recovery implementation.
• Elasticsearch and AWS OpenSearch service integration.
• Kubernetes and Amazon EKS administration.
• Helm chart development and deployment automation.
• Docker containerization and image management.
• Infrastructure-as-Code (IaC) pipeline implementation.
• AWS networking and load balancing concepts, including ALB configuration.
• Production support, troubleshooting, and performance optimization expertise.

Scope of Work

• Kafka Externalization and Disaster Recovery Implementation
• Design and implement Kafka externalization from the existing environment.
• Configure and deploy a Production Disaster Recovery (DR) architecture utilizing Active/Passive failover topology.
• Establish replication, monitoring, and failover mechanisms to ensure business continuity and high availability.
• Validate DR readiness through testing and documentation of recovery procedures.
• Elasticsearch Externalization to AWS OpenSearch
• Externalize Elasticsearch services from the Pega deployment architecture.
• Integrate the Pega platform with an external search solution hosted on AWS OpenSearch Service.
• Configure and connect the SRS (Search and Reporting Service) EKS cluster to AWS OpenSearch.
• Validate indexing, search functionality, scalability, and operational performance.
• Helm-Based Deployment of Backing Services
• Develop and maintain Helm charts for deployment of supporting and backing services within the Kubernetes environment.
• Configure integrations between deployed services and the Pega platform.
• Implement environment-specific configurations, parameterization, and deployment automation through Helm.
• Ensure deployments follow enterprise standards and operational best practices.
• Platform Upgrade
• Perform an upgrade of the existing Pega platform from Version 23 to Version 26.
• Conduct compatibility assessments, dependency analysis, and remediation activities as required.
• Execute upgrade activities across development, testing, and production environments.
• Validate platform functionality, performan ce, and stability following the upgrade.
• Containerized Application Deployment Modernization
• Upgrade application deployment processes to leverage containerized deployments.
• Utilize Pega-provided Docker images for application deployment.
• Implement and support deployment automation using Helm Charts and AME/Enterprise Infrastructure-as-Code (IaC) pipelines.
• Establish deployment standards, rollback procedures, and release management practices.
• Kubernetes and AWS EKS Administration & Support
• The resource performing this work shall possess practical experience with Amazon EKS and Kubernetes administration, including:
• Deploying and managing Kubernetes pods and workloads.
• Configuring and managing Kubernetes Ingress resources.
• Creating and maintaining Service Accounts and role-based access controls (RBAC).
• Configuring and managing AWS Application Load Balancers (ALB) for ingress traffic routing.
• Troubleshooting Kubernetes deployments, networking, and platform integrations.
• Supporting operational activities related to cluster management and application availability.

Deliverables

• Kafka externalization and DR architecture implementation.
• AWS OpenSearch integration for SRS and search services.
• Helm charts for backing services and Pega platform deployments.
• Pega platform upgrade from v23 to v26.
• Containerized deployment framework using Docker, Helm, and Enterprise IaC pipelines.
• Technical documentation, deployment guides, and DR runbooks.
• Knowledge transfer and operational support documentation.

Salary Range- $110,000-$125,000 a year