Peer to Peer Fundraising Specialist - HYBRID

Socket.dev; Monrovia (CA); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

PTO

Sick time

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

St. Baldrick’s Foundation seeks a Peer-to-Peer Fundraising Specialist to coach and support volunteers in peer-to-peer fundraising campaigns. The role focuses on recruiting new volunteers and assisting organizers with participant recruitment, fundraising, and event coordination.

Responsibilities include building strong volunteer relationships, guiding campaigns, and maintaining clear communication via email, phone, and in-person or video meetings. Hybrid work with some remote flexibility offered.

Qualifications

• 1-2 years of customer service experience required.
• Exceptional speaking and active-listening skills required.
• Excellent writing skills for volunteer communications.

Responsibilities

• Serve as the primary point of contact for assigned volunteers and maintain strong relationships.
• Coach and support volunteers on fundraising, event planning, recruitment, sponsorships, and compliance.
• Develop and execute strategies for volunteer management, recruitment, and promotion.

Skills

Customer service

Active listening

Phone communication

Writing skills

Interpersonal skills

Organization

Tools

Microsoft Word

Excel

Outlook

Job description

Description

This position is hybrid and will come to the Monrovia, CA office 2 to 4 times a month. During the training period, you may need to come into the office at least once a week. We are also open to hiring out of state if the individual has experience working fully remote.

The Peer-to-Peer Fundraising Specialist is responsible for coaching, training, and supporting volunteers to effectively engage in peer-to-peer fundraising on behalf of the St. Baldrick’s Foundation. The role focuses on recruiting new volunteers and supporting existing volunteer organizers and their committees by helping them attract participants, raise funds, and coordinate event logistics. Key responsibilities include building and maintaining strong relationships with volunteers, providing strategic guidance for successful fundraising campaigns, and ensuring consistent communication by email, phone, video calls, and in person when appropriate. This role demands performance in a fast-paced environment where meeting deadlines is crucial. The Specialist must consistently demonstrate professionalism, enthusiasm, and a strong commitment to our mission.

To maximize funding available for life-saving childhood cancer research, employees must align with the Foundation’s plans and actively work with other departments and volunteers to elevate the St. Baldrick’s brand and achieve results while building and maintaining a healthy organization. Each staff member works to build trust among co-workers, departments, and among supporters, while creating a sense of urgency that drives action and engagement in the Foundation’s work.

Responsibilities

• Serve as the primary point of contact for assigned volunteers, building and maintaining strong relationships to support engagement, fundraising success, and mission awareness.
• Coach and support volunteers on all aspects of their fundraising efforts, including event planning, donation handling, recruitment, sponsorships, publicity, website use, and compliance with Foundation guidelines.
• Partner with volunteer organizers and their committees to develop and execute strategies for volunteer management, participant recruitment, promotion, and succession planning.
• Execute outreach strategies to grow and retain peer-to-peer fundraising events, including cold calling, tabling, and community engagement.
• Manage a high volume of events and fundraising inquiries — via the call center, online applications, or direct assignments — while streamlining opportunities for involvement.
• Ensure timely, effective communication with volunteers through phone, email, and in-person or video meetings, offering creative solutions to challenges and reinforcing Foundation policies.
• Maintain accurate documentation, run reports, and analyze data to inform development strategies and track progress toward portfolio fundraising goals.
• Collaborate with internal teams to provide feedback and improve system functionality and the overall fundraising experience.
• Demonstrate a strong understanding of the Foundation’s mission and communicate it effectively to inspire and motivate volunteers.
• Other duties as assigned.

WE ARE LOOKING FOR A CANDIDATE WITH AT LEAST 1-2 YEARS OF CUSTOMER SERVICE EXPERIENCE. THE STARTING HIRING RANGE FOR THIS POSITION IS $20 TO $23 AN HOUR BASED ON EXPERIENCE AND LOCATION OF CANDIDATE. ST. BALDRICK'S FOUNDATION PROVIDES WORK/LIFE BALANCE, GENEROUS PAID HOLIDAYS, PTO, SICK TIME,MEDICAL, DENTAL, AND VISION BENEFIT PACKAGE. ALSO, A 401K AND RETIREMENT PLAN.

THIS JOB IS LOCATED IN MONROVIA, CA AND THE EMPLOYEE WILL HAVE THE FLEXIBILITY TO WORK FROM HOME.

Requirements

• Exceptional speaking and active-listening skills required.
• Must be engaging and comfortable on the phone.
• Excellent writing skills, for emails with volunteers to provide information and coaching.
• Interpersonal skills capable of building and sustaining long-term relationships with team members and inter-departments.
• An understanding of fundraising, with the interest for further development and at least 2 years of volunteer exposure.
• Computer proficient. Skilled knowledge of Microsoft Word, Excel, Outlook and other programs as needed.
• Exceptional communications skills, both oral and written, are essential.
• Work habits are characterized by maturity, professionalism, good judgment, diplomacy and tact with a commitment to the foundation’s mission.
• Maintain a positive attitude, even when faced with challenging situations. Problem-solving skills, and the ability to think under pressure.
• Minimum 2 years of customer service experience.
• Ability to stay organized, multi-task and manage time effectively.
• Ability to work proactively, independently and in a team environment.
• Ability to work seasonal overtime – both nights and weekends may be required.

Additional Abilities Required

• Lifting ability: Light, under 25 lbs. on occasional basis.
• Ability to work at a desk on a computer and phone most of the day for periods of up to 2-4 hours at a time.

Thank you!