Peer to Peer Fundraising Specialist - HYBRID

St.-Baldrick; Monrovia (CA); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Work-life balance

Generous paid holidays

PTO

Sick time

Medical plan

Dental plan

Vision plan

401K retirement plan

Job summary

St. Baldrick's Foundation seeks a Peer-to-Peer Fundraising Specialist to coach volunteers, recruit participants, and raise funds for childhood cancer research. The role emphasizes building relationships, strategic guidance, and coordinating events.

Hybrid work with Monrovia, CA office 2–4 times monthly; fully remote out-of-state applicants with relevant experience are welcome. Starting wage is $20–$23/hour depending on experience and location.

Qualifications

• Exceptional speaking and active-listening skills.
• Engaging and comfortable on the phone.
• Excellent writing skills for volunteer emails.
• Interpersonal skills for long-term relationships across teams.
• Fundraising knowledge with volunteer exposure.
• Computer proficiency with Word, Excel, Outlook.
• Strong written and spoken communication.
• Professional, mature work habits with discretion.
• Positive, proactive problem-solving under pressure.
• At least 2 years of customer service experience.
• Ability to multi-task and stay organized.
• Able to work independently and in a team.
• Ability to work seasonal overtime.

Responsibilities

• Serve as the primary contact for assigned volunteers and build relationships to support engagement and fundraising.
• Coach volunteers on event planning, donations, recruitment, sponsorships, publicity, and website use.
• Partner with organizers to develop strategies for volunteer management and promotion.
• Execute outreach to grow and retain peer-to-peer fundraising events, including cold calling and community engagement.
• Manage a high volume of events and inquiries via call center, online applications, or direct assignments.
• Ensure timely communication with volunteers by phone, email, and in-person or video meetings.
• Maintain documentation, run reports, and analyze data to inform fundraising strategies.
• Collaborate with internal teams to improve system functionality and the fundraising experience.
• Demonstrate the Foundation’s mission to inspire volunteers.
• Other duties as assigned.

Skills

Customer service

Phone communication

Email writing

Volunteer coaching

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Description

This position is hybrid and will come to the Monrovia, CA office 2 to 4 times a month. During the training period, you may need to come into the office at least once a week. We are also open to hiring out of state if the individual has experience working fully remote.

The Peer-to-Peer Fundraising Specialist is responsible for coaching, training, and supporting volunteers to effectively engage in peer-to-peer fundraising on behalf of the St. Baldrick’s Foundation. The role focuses on recruiting new volunteers and supporting existing volunteer organizers and their committees by helping them attract participants, raise funds, and coordinate event logistics. Key responsibilities include building and maintaining strong relationships with volunteers, providing strategic guidance for successful fundraising campaigns, and ensuring consistent communication by email, phone, video calls, and in person when appropriate. This role demands performance in a fast-paced environment where meeting deadlines is crucial. The Specialist must consistently demonstrate professionalism, enthusiasm, and a strong commitment to our mission.

To maximize funding available for life-saving childhood cancer research, employees must align with the Foundation’s plans and actively work with other departments and volunteers to elevate the St. Baldrick’s brand and achieve results while building and maintaining a healthy organization. Each staff member works to build trust among co-workers, departments, and among supporters, while creating a sense of urgency that drives action and engagement in the Foundation’s work.

Responsibilities

• Serve as the primary point of contact for assigned volunteers, building and maintaining strong relationships to support engagement, fundraising success, and mission awareness.
• Coach and support volunteers on all aspects of their fundraising efforts, including event planning, donation handling, recruitment, sponsorships, publicity, website use, and compliance with Foundation guidelines.
• Partner with volunteer organizers and their committees to develop and execute strategies for volunteer management, participant recruitment, promotion, and succession planning.
• Execute outreach strategies to grow and retain peer-to-peer fundraising events, including cold calling, tabling, and community engagement.
• Manage a high volume of events and fundraising inquiries—via the call center, online applications, or direct assignments—while streamlining opportunities for involvement.
• Ensure timely, effective communication with volunteers through phone, email, and in-person or video meetings, offering creative solutions to challenges and reinforcing Foundation policies.
• Maintain accurate documentation, run reports, and analyze data to inform development strategies and track progress toward portfolio fundraising goals.
• Collaborate with internal teams to provide feedback and improve system functionality and the overall fundraising experience.
• Demonstrate a strong understanding of the Foundation’s mission and communicate it effectively to inspire and motivate volunteers.
• Other duties as assigned.

WE ARE LOOKING FOR A CANDIDATE WITH AT LEAST 1-2 YEARS OF CUSTOMER SERVICE EXPERIENCE. THE STARTING HIRING RANGE FOR THIS POSITION IS $20 TO $23 AN HOUR BASED ON EXPERIENCE AND LOCATION OF CANDIDATE. ST. BALDRICK'S FOUNDATION PROVIDES WORK/LIFE BALANCE, GENEROUS PAID HOLIDAYS, PTO, SICK TIME,MEDICAL, DENTAL, AND VISION BENEFIT PACKAGE. ALSO, A 401K AND RETIREMENT PLAN.

THIS JOB IS LOCATED IN MONROVIA, CA AND THE EMPLOYEE WILL HAVE THE FLEXIBILITY TO WORK FROM HOME. IF YOU ARE OUT OF STATE, YOU MAY ALSO APPLY IF YOU HAVE EXPERIENCE WORKING FULLY REMOTE. Thank you!

Requirements

Minimum Position Requirements

• Exceptional speaking and active-listening skills required.
• Must be engaging and comfortable on the phone.
• Excellent writing skills, for emails with volunteers to provide information and coaching.
• Interpersonal skills capable of building and sustaining long-term relationships with team members and inter-departments.
• An understanding of fundraising, with the interest for further development and at least 2 years of volunteer exposure.
• Computer proficient. Skilled knowledge of Microsoft Word, Excel, Outlook and other programs as needed.
• Exceptional communications skills, both oral and written, are essential.
• Work habits are characterized by maturity, professionalism, good judgment, diplomacy and tact with a commitment to the foundation’s mission.
• Maintain a positive attitude, even when faced with challenging situations. Problem-solving skills, and the ability to think under pressure.
• Minimum 2 years of customer service experience.
• Ability to stay organized, multi-task and manage time effectively.
• Ability to work proactively, independently and in a team environment.
• Ability to work seasonal overtime – both nights and weekends may be required.

Additional Abilities Required

• Lifting ability: Light, under 25 lbs. on occasional basis.
• Ability to work at a desk on a computer and phone most of the day for periods of up to 2-4 hours at a time.