Peer Support Team Lead - Recovery-Focused Coaching

Sanctuaryhousegso; Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Retirement Plan

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Sanctuary House is seeking a compassionate, motivated Peer Support Team Lead to guide our Peer Support Services program in Greensboro, NC. You will mentor Certified Peer Support Specialists, promote recovery-centered care, and support individuals toward self-directed lives in the community.

The role requires leading staff, coordinating caseloads, ensuring Medicaid/compliance adherence, and fostering a culture of hope and empowerment within a supportive team.

Qualifications

• Experience supervising, mentoring, or leading behavioral health staff.
• Strong leadership, coaching, and team development skills.
• Ability to foster a culture of hope, recovery, self-determination, and person-centered care.
• Experience reviewing documentation, monitoring quality, and ensuring compliance with Medicaid and agency standards.
• Excellent communication, organizational, and problem-solving skills.
• Experience collaborating with community providers and coordinating services.

Responsibilities

• Provide leadership, supervision, and support to a team of Certified Peer Support Specialists (CPSS).
• Foster a recovery-oriented culture grounded in hope, self-determination, person-centered planning, and community inclusion.
• Provide administrative and supportive supervision to Peer Support staff, including regular individual supervision, coaching, and professional development.
• Plan work assignments, coordinate caseloads, and monitor staff performance based on the needs of the individuals served.
• Review service documentation to ensure quality, compliance, and adherence to Medicaid and agency standards.
• Collaborate with Certified Peer Support Specialists and the individuals they serve to support recovery-oriented, person-centered services.
• Monitor participant progress and the effectiveness of services, ensuring recovery goals remain the focus of service delivery.
• Facilitate team meetings, quality improvement activities, and ongoing staff development.
• Facilitate or co-facilitate recovery-focused groups based on participant needs and interests.
• Ensure referrals and connections to community resources are completed to support participants in achieving their recovery goals.
• Serve as a resource and advocate for Peer Support Services within the organization and throughout the community.
• Promote a positive team environment that values lived experience, recovery, respect, and continuous learning.

Skills

Leadership

Supervision

Coaching

Team development

Communication

Problem solving

Education

Qualified Professional (QP) NC mental health requirements

Job description

Sanctuary House is seeking a compassionate, motivated Peer Support Team Lead to guide our Peer Support Services program in Greensboro, NC. You will mentor Certified Peer Support Specialists, promote recovery-centered care, and support individuals toward self-directed lives in the community.

The role requires leading staff, coordinating caseloads, ensuring Medicaid/compliance adherence, and fostering a culture of hope and empowerment within a supportive team.