Peer Support Specialist – Recovery & Wellness Advocate

Resilient Health; Phoenix (AZ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

PTO (3.5 weeks first year)

14 paid holidays

Excellent quarterly incentives

403(b) with company match

Short and Long Term Disability

Life Insurance

Employee Assistance Program

Voluntary insurance options

Job summary

Resilient Health is seeking a Peer Support Specialist to use lived experience to mentor participants toward wellness goals. You will provide individual, family, and group peer support, facilitate recovery-oriented activities, and assist with connecting clients to community resources within a multidisciplinary team.

The role emphasizes advocacy, independence, and informed decision-making, with emphasis on confidentiality and accurate documentation; strong boundaries and HIPAA compliance are

Qualifications

• Behavioral Health Technician (BHT) required (must be 21 years old).
• Six months of full-time behavioral health work experience or internship or Peer Support Certification, or
• Associates Degree and three months of full-time behavioral health experience or internship or Peer Support Certification, or
• A BHT Certificate from an accredited college/university, or
• Bachelor's Degree, or
• Master's Degree
• High school diploma or equivalent required
• Minimum of six months full-time experience working in a behavioral health setting
• Understanding of recovery-oriented, person-centered, and strengths-based principles
• Ability to complete required clinical documentation timely utilizing the organization's electronic health record and other organizational systems
• Valid driver's license
• Valid CPR/First Aid certifications or ability to obtain within 30 days of hire.
• Valid Fingerprint Clearance Card or ability to obtain within 90 days of hire.
• Three-year Motor Vehicle Record that meets our auto insurance carrier's coverage requirements.

Responsibilities

• Provides individual, family, and group peer support services in accordance with participant needs, individualized treatment plans, and program requirements to our SMI patient population
• Facilitates or co-facilitates peer-led groups, educational sessions, and recovery-oriented activities
• Uses lived experience to provide hope, mentorship, encouragement, and recovery-focused support while maintaining appropriate boundaries
• Supports participants in identifying strengths, establishing recovery and wellness goals, and developing practical steps toward achieving those goals
• Promotes participant self-advocacy, self-determination, informed decision-making, independence, and active participation in treatment and recovery
• Models and supports the development of coping skills, healthy communication, problem-solving, independent living skills, and other recovery-oriented behaviors
• Assists participants in navigating behavioral health, healthcare, social service, and community systems and connects them with appropriate resources
• Supports participant engagement in treatment, recovery activities, employment, education, community involvement, and other activities
• Conducts outreach, engagement, and re-engagement activities for participants experiencing barriers to participation in services
• Engages families and other natural supports to support recovery goals
• Collaborates with multidisciplinary treatment team members and contributes the peer perspective to treatment planning, care coordination, and service delivery
• Advocates for participant preferences, needs, choices, and goals and promotes recovery-oriented, person-centered services
• Maintains accurate, timely, and complete documentation of services and activities in accordance with organizational, payer, regulatory, and accreditation requirements
• Maintains participant confidentiality, professional and ethical boundaries, and compliance with HIPAA and applicable organizational policies and requirements
• Participates in supervision, training, team meetings, and professional development activities
• Models effective coping techniques and self-help strategies

Skills

Lived experience

Mentorship

Advocacy

Recovery-focused

Community resources

Education

High school diploma or equivalent

Associates degree

BHT certificate

Bachelor's degree

Master's degree

Job description

Resilient Health is seeking a Peer Support Specialist to use lived experience to mentor participants toward wellness goals. You will provide individual, family, and group peer support, facilitate recovery-oriented activities, and assist with connecting clients to community resources within a multidisciplinary team.

The role emphasizes advocacy, independence, and informed decision-making, with emphasis on confidentiality and accurate documentation; strong boundaries and HIPAA compliance are