Peer Support Specialist - Crisis Services

ReDiscover; Lincoln (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

ReDiscover is seeking a Peer Support Specialist to join its Peer Services program, using lived experience to support clients with mental health or substance use challenges. The role emphasizes connecting clients to community resources, empathy, and collaborative care.

You will work with a team to tailor individual plans, facilitate groups when needed, and assist with transportation as part of comprehensive support services. Strong communication and reliability are essential.

Qualifications

• Must have excellent customer service with a recovery focus.
• Strong written and spoken communication skills.
• Interpersonal communication and teamwork abilities.
• Intermediate computer skills including Word, Excel and GSuite.

Responsibilities

• Share lived experience of resilience and recovery to support clients.
• Link clients with support groups and community resources to aid recovery goals.
• Work within an interdisciplinary team to develop and modify client treatment plans.

Skills

Customer service

Communication

Interpersonal skills

Typing/keyboard

Education

High school diploma or GED

Tools

Microsoft Word

Excel

GSuite

Job description

Make a Difference as a Peer Support Specialist with ReDiscover

Join ReDiscover’s Peer Services program and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About Our Peer Services Program

The Peer Services program is an expansion program dedicated to outreaching and connecting clients to services for mental illness and/or substance use disorders. Our Peer Services provide support to clients using personal experiences to build rapport and engage in services that are offered.

What You’ll Do:

• Share lived experience of resilience and recovery and models successful recovery behaviors for individuals with a mental health diagnoses and/or a substance use disorder.
• Link clients with support groups and other community resources, which may include connecting with health & wellness activities, finding and maintaining employment, or other activities that would support clients’ recovery goals.
• Work within an interdisciplinary team to develop and modify individual client treatment plans.
• May participate and/or facilitate mutual support and education groups within specific ReDiscover programs.
• May assist with client transportation, which could include transporting individuals in personal vehicle.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality. This may include providing written documentation.

Requirements of the Position:

• High school diploma or GED equivalent required.
• Will have to be willing to work Monday-Friday 11A-7:30P.
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work.
• Must have life experiences with a substance use disorder and/or mental illness and have received appropriate services.
• Must have successfully completed the Peer Specialist training through the Missouri Credentialing Board (MCB) and successfully passed the certification exam.
• Must also satisfy requirements for external community partners.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.

Grow With Us

We’re committed to your professional development and will support your growth as a Peer Support Specialist with training, collaboration, and meaningful work.