Peer Support Specialist (60076)

Circle the City; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Circle the City seeks a Patient Support Specialist for its Midtown Medical Respite Center in Phoenix. This full-time role champions patient needs and fosters a safe, supportive environment to help reach recovery goals.

Responsibilities include admissions/discharges, harm-reduction support, and collaboration with the RN Program Manager to enhance the respite program. Group activities with the Behavioral Health Consultant focus on wellbeing and coping skills. Bilingual Spanish is highly desired.

Qualifications

• Minimum 1 year experience in the behavioral health field.
• BLS Certification is required.
• Fingerprint clearance card is required.
• Bi-lingual Spanish is highly desired.
• Must be at least 21 years old with a valid AZ driver's license for 3+ years.
• Completion of Peer Support training and Peer Support certification.
• Experience in a medical environment is desirable.
• Lived experience is required.

Responsibilities

• Assist with admissions and discharges and become familiar with the respite center.
• Support substance use recovery in a harm reduction and trauma-informed manner.
• Collaborate with the RN Program Manager to enhance the respite program.
• Plan and implement groups with the Behavioral Health Consultant focused on well-being and coping skills.
• Respond to urgent situations in a trauma-informed manner.
• Document in the electronic health record as required.
• Participate in supervision and mandatory trainings.
• Provide excellent customer service and a collaborative environment.
• May be required to provide transportation as needed.

Skills

Behavioral health recovery principles

Vital signs awareness

English reading/writing

Communication & customer service

Fast-paced environment

Critical thinking

Underserved population focus

BLS Certification

Spanish bilingual

21+ years old

Driver's license (AZ)

Fingerprint clearance

Peer Support training

Peer Support certification

Behavioral health experience

Medical environment experience

Lived experience

Education

High school diploma or GED

Job description

Job DetailsJob Location: Midtown Medical Respite Center - Phoenix, AZ 85013

Summary of Position:

The purpose of this full-time benefited eligible position is to champion the needs of the patients at the medical respite program by providing a safe, supportive, and therapeutic environment. The patient support specialist will assist in reaching long-term and short-term goals both in and out of respite. This is a safety sensitive position.

Essential duties:

• Assist with admissions, discharges, and familiarity with the respite center.
• Support substance use recovery in a harm reduction and trauma-informed manner
• Works in conjunction with the RN Program Manager to enhance the respite program and promote services.
• Will help plan and implement groups in collaboration with the Behavioral Health Consultant (BHC), focused on optimal mental health including topics centered on well-being, motivational interviewing, distress tolerance, coping skills, etc.
• Responds to urgent situations as they arise in a trauma-informed manner.
• Completes required documentation in electronic health record as required.
• Participate in group and individual supervision.
• Provides excellent customer service, creating an environment of collaboration.
• Attend required meetings and complete mandatory training.
• May be required to provide transportation on an as needed basis.
• Performs other duties as required.

QualificationsQualifications:

Basic Knowledge and Skills:

• Basic knowledge of principles of behavioral health recovery.
• Able to obtain vital signs accurately.
• Proficient in reading and writing skills in English.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced, challenging environment.
• Ability to apply critical thinking and respond calmly to challenging situations.
• Demonstrates interest in working with an underserved population.
• BLS Certification.
• High school diploma or General Education Development (GED).
• Lived experience required.
• Completion of Peer Support training and Peer Support certification.
• Fingerprint clearance card required.
• Minimum 1 year experience in the behavioral health field.
• Experience in a medical environment highly desirable.
• Bi-lingual- Spanish highly desired.
• Must be at least 21 years old.
• Valid Arizona driver's license, in effect for at least 3 years.

Physical and Mental Requirements:

• Position requires extended periods of sitting and standing.
• Position requires regular bending and reaching.