Peer/Ministry Support Specialist -PT On-call

Raleigh Rescue Mission; Raleigh (NC); On-site; USD 23,000 - 32,000; Part time

Job summary

Raleigh Rescue Mission in Raleigh, NC is seeking a Weekend Certified Peer Support Specialist to join the Men's Team. This part-time on-call role supports clients temporarily experiencing homelessness, coaching them toward stability, employment, housing, and transportation.

Weekend shifts run 7am–6pm, focusing on compassionate mentoring and life-skills training. Certification is preferred; strong interpersonal and administrative skills are essential to help clients move forward.

Qualifications

• Peer support certification preferred.
• Strong conflict resolution skills.
• Exceptional customer service to diverse groups.
• Experience mentoring in a Christian context.
• Strong admin and data entry experience.
• Experience documenting client information.

Responsibilities

• Coach and encourage individuals facing homelessness to become stable and obtain jobs, housing, and transportation.
• Build relationships and support clients during meals, activities, and conversations.
• Provide first-level client support via phone and on-site desk services; route follow-ups.
• Listen to clients, pray with them, and relay feedback to staff.
• Lead on-floor activities of evenings and weekends.
• Train clients on chores and life skills, emphasizing practical guidance.

Skills

Conflict resolution

Customer service

Mentoring (Christian context)

Administration & data entry

Documenting client information

Education

Peer support specialist certification

Job description

Description

Job Type: Part-time weekends - On-Call - Men's Team

Pay Range $20.00

Weekend Shifts: Between the hours of 7am - 6pm

The Weekend Certified Peer Support Specialist must be a servant-leader that is committed to assisting clients (individuals temporarily experiencing homelessness) to become stable and assist each client to obtain jobs, cars and housing.

Please review our “New life Plan” at www.raleighrescue.org.

Responsibilities

• Coaching & encouraging individuals who have experienced some of the following--domestic violence, unemployment, substance abuse, mental health challenges, homelessness.
• Passion for serving & training our Clients (individuals temporarily experiencing homelessness) that live at the Raleigh Rescue Mission.
• Proactively build relationships and encourage clients in the program, including sitting with clients during mealtimes, volunteer activities, and engaging in meaningful conversations
• Provide the first level of client support via phone and desk services and redirect client to the proper channel for follow-up
• Listen to clients, pray with clients, and communicate with the entire Raleigh Rescue Mission team to provide feedback and insight on client status
• Lead fun activities on the floor in the evening and on the weekends
• Train and show clients how to complete chores and respect common spaces, emphasis on doing life skills with clients not just telling them what to do

EDUCATION and EXPERIENCE

• Peer support specialist certification, preferred
• Strong conflict resolution skills
• Exceptional customer service to diverse groups of individuals
• Experience discipling or mentoring other people in a Christian context
• Strong administration and data entry experience
• Demonstrated experience documenting client information

Organization Mission:

Raleigh Rescue Mission considers every position one of Christian ministry and every person a vital and valued part of our team. Therefore, it is essential that all the Raleigh Rescue Mission team members have a personal relationship with Jesus Christ and subscribe to our Statement of Faith. Every team member is expected to believe in and adhere to our Core Values of compassion, prayer, collaboration, excellence, and development.