Peer Mentor Program Lead

Bennett College; Greensboro (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Bennett College in Greensboro, NC seeks a Peer Mentor Program Lead to support coordination and implementation of the Peer Mentor Program within the Office of Academic Success and Student Development. You will act as a student leader, helping facilitate communication between the Director and Peer Mentors and guiding day-to-day program activities.

The role emphasizes organization, initiative, and strong communication as you assist with meetings, onboarding, training, and engagement activities.

Qualifications

• Demonstrated leadership through campus involvement and mentoring.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time-management abilities.
• Ability to work effectively with students, faculty and staff.

Responsibilities

• Serve as a student employee and member of the Office staff.
• Assist with coordination and implementation of the Peer Mentor Program.
• Facilitate communication between the Director and Peer Mentors.
• Plan and support Peer Mentor meetings, activities, workshops and events.
• Support onboarding and training of Peer Mentors.
• Maintain program records and calendars.

Skills

Leadership

Communication

Organization

Time management

Mentoring

Initiative

Job description

The Peer Mentor Program Lead will support the coordination and implementation of the Peer Mentor Program as a member of the Office of Academic Success and Student Development staff. Under the supervision of the Director of Academic Success and Student Development, the Peer Mentor Program Lead will assist with program communication, organization, student engagement, and day-to-day program activities. The Peer Mentor Program Lead will serve as a student leader who helps facilitate communication between the Director of Academic Success and Student Development and Peer Mentors. The Lead will assist in communicating program information, coordinating meetings and activities, supporting Peer Mentors in fulfilling their responsibilities, and helping to ensure that program activities are organized and executed effectively. The Director of Academic Success and Student Development will provide overall leadership and direction for the Peer Mentor Program. The Peer Mentor Program Lead will work collaboratively with the Director and other Office staff to support the successful implementation of the program and provide a positive and engaging experience for participating students. This position is ideal for an organized, dependable, self-motivated student who demonstrates leadership ability, strong communication skills, initiative, and a commitment to supporting student success and peer engagement.

ESSENTIAL JOB FUNCTIONS

• Serve as a student employee and member of the Office of Academic Success and Student Development staff.
• Assist the Director of Academic Success and Student Development with the coordination and implementation of the Peer Mentor Program.
• Help facilitate communication between the Director and Peer Mentors by sharing program information, expectations, schedules, deadlines, and updates.
• Communicate questions, concerns, feedback, and program needs from Peer Mentors to the Director in a timely and appropriate manner.
• Assist with coordinating Peer Mentor meetings, activities, workshops, events, and other program initiatives.
• Support the onboarding and orientation of Peer Mentors.
• Assist with Peer Mentor training and professional development activities.
• Help Peer Mentors understand program expectations, responsibilities, resources, and available support.
• Assist with maintaining program schedules, calendars, participation records, and other organizational materials.
• Support student engagement and relationship-building activities within the Peer Mentor Program.
• Assist the Director with developing program resources, activities, communications, and materials.
• Help identify opportunities to strengthen Peer Mentor engagement and improve the overall program experience.
• Assist with special projects and other program-related activities as assigned by the Director.

RESPONSIBILITIES

• Maintain regular, timely, and professional communication with the Director of Academic Success and Student Development and Peer Mentors.
• Assist with distributing program announcements, reminders, schedules, and other important information.
• Follow up with Peer Mentors regarding meetings, activities, deadlines, and program responsibilities as directed by the Director.
• Assist with planning, preparing, and executing Peer Mentor Program events, meetings, workshops, and activities.
• Help maintain accurate program records, documentation, and participation information.
• Provide general support and encouragement to Peer Mentors while referring program concerns and issues to the Director as appropriate.
• Participate in required Office of Academic Success and Student Development staff meetings, Peer Mentor meetings, training sessions, and professional development activities.
• Collaborate with the Director and other Office staff on student success and student engagement initiatives.
• Establish and maintain positive, respectful, and professional relationships with Peer Mentors, students, faculty, staff, and campus partners.
• Maintain confidentiality and adhere to College policies, procedures, and professional expectations.
• Demonstrate professionalism, dependability, punctuality, accountability, and initiative.
• Serve as a positive role model for Peer Mentors and participating students.
• Adhere to policies and procedures established by the Office of Academic Success and Student Development and the Peer Mentor Program.
• Perform other duties and special projects as assigned.

QUALIFICATIONS

• Demonstrated leadership ability through campus involvement, mentoring, student organizations, employment, service, or other leadership experiences.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time-management skills.
• Ability to communicate effectively with students, faculty, staff, and campus partners.
• Ability to manage multiple responsibilities, prioritize tasks, and meet deadlines.
• Self-motivated, dependable, punctual, responsible, and detail-oriented.
• Ability to work independently while functioning effectively as part of the Office of Academic Success and Student Development staff.
• Ability to work well with others and establish positive professional relationships.
• Willingness to take initiative and learn new responsibilities.
• Ability to adapt to changing priorities and program needs.
• Professional manner and conduct.
• Commitment to supporting student success, engagement, belonging, and development.
• Previous experience as a Peer Mentor or participation in a student success program is preferred.

POSITION DETAILS

• The Peer Mentor Program Lead is a student employee and a member of the Office of Academic Success and Student Development staff.
• The Peer Mentor Program Lead works under the direct supervision of the Director of Academic Success and Student Development.
• The Director provides overall leadership and direction for the Peer Mentor Program; the Peer Mentor Program Lead assists with program facilitation and implementation.
• Mandatory training is required and will be provided at the beginning of the position and throughout the academic year as appropriate.
• Mandatory staff and program meetings are required.
• Some evening and weekend availability may be required to support Peer Mentor Program events, workshops, meetings, and activities.
• Students are expected to arrive on time and actively participate in all required training sessions, staff meetings, and program activities.
• Additional responsibilities may be assigned based on program and student needs.

WORK SCHEDULE

• Hours will be assigned based on office needs, student availability, and Federal Work Study award limits.
• Students may work up to 20 hours per week during the academic semester; hours may not exceed the Federal Work Study award allocation.
• Shifts are available during regular office hours, generally Monday through Friday. Some evenings and weekends may be required. Scheduling is coordinated with the supervisor.
• Schedule changes must be communicated at least 48 hours in advance except in cases of emergency.
• This position does not guarantee hours beyond the Federal Work Study award amount. Students must monitor their remaining balance throughout the award period.

COMPENSATION

• Hourly Rate: This position is paid at an hourly rate as established by the institution's student employment wage scale. Specific rate will be confirmed upon hire.
• Award Usage: Federal Work Study earnings are not automatically applied to tuition or fees; students receive a paycheck for hours worked.
• Timekeeping: Students are responsible for reporting hours accurately and in compliance with institutional and federal guidelines. Misreporting hours is subject to disciplinary action.