Peer-Assisted Learning (PAL) Program Manager

Clemson University; Clemson (SC); On-site; USD 52,000 - 59,000; Full time

Job summary

Clemson University in Clemson, SC seeks a PAL Program Manager to coordinate undergraduate learning support programs, lead PAL staff, and align with campus partners. The role drives program operations, assessment, and instructor communication to improve student persistence and degree completion.

Responsibilities include scheduling, data collection, recruitment and supervision of 80+ student employees, and collaboration on for-credit training and departmental initiatives.

Qualifications

• A bachelor's degree and relevant program experience.
• Master's degree preferred in Education, Learning Services, Psychology, or STEM.
• 3+ years of experience in student academic support programs.

Responsibilities

• Coordinate ongoing operations for the PAL program, including session scheduling, space reservations, data collection, and Canvas content.
• Provide leadership and supervision for graduate and 80+ undergraduate PAL staff.
• Assist with design and delivery of for-credit training and engage in departmental initiatives.

Skills

Program coordination

Leadership

Staff supervision

Data collection

Education

Bachelor's degree

Master's degree in Education, Learning Services, Psychology, or STEM field

Job description

Peer-Assisted Learning (PAL) Program Manager

Full Time

JR-10472

JOB SUMMARY:

Provide coordination for the development, implementation, and ongoing operations of undergraduate course support programs focused on student learning, persistence and degree completion. Provide leadership and supervision for graduate and undergraduate student employees. Perform other duties as assigned.

JOB DUTIES:

35% - Program Coordination: Coordinate ongoing operations for the PAL program including session scheduling, space reservations, data collection, assessment activities, and Canvas content. Maintain and update PAL records, policies and procedures. Provide information and updates to instructors teaching PAL-supported courses and campus partners. Serve as primary point of contact for the PAL program. Work with Manager of Outreach and Promotion to promote the PAL program.

45% - Personnel Management: Provide leadership and supervision for the graduate assistant and 80+ undergraduate student employees supporting the Peer-Assisted Learning (PAL) program. Coordinate the development and implementation of recruitment, hiring, onboarding, timekeeping, and evaluation processes for PAL program staff.

20% - Unit/Departmental Engagement: Assist with the design and delivery of the for-credit training course for new PAL Leaders and ASC Tutors. Assist with departmental programs and initiatives. Collaborate with the ASC Tutoring Program Manager. Serve on departmental and/or divisional committees or task forces. Complete special projects as assigned.

JOB CODE:

AH40

EMPLOYEE TYPE:

Regular FTE Staff

Minimum Requirements:

• A bachelor's degree and relevant program experience.

Preferred Requirements:

• A master's degree in Education, Learning Services, Psychology, or STEM field.
• 3+ years of experience working in student academic support programs.

RESPONSIBILITIES:

JOB KNOWLEDGE

• Firm working knowledge of concepts, practices and procedures and ability to use in varied situations.

SUPERVISORY RESPONSIBILITIES

• Supervises Student workers only

BUDGETARY RESPONSIBILITIES

• No fiscal responsibility for the department's budget.

PHYSICAL REQUIREMENTS:

• Communicate, converse, give direction, express oneself: 100%

WORKING CONDITIONS:

• None: %

WORK SCHEDULE:

• Standard Hours: 37.5

COMPENSATION INFORMATION:

• Expected Salary Range: $52,100.00 - $58,926.00
• Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

ESSENTIAL PERSONNEL LEVEL:

• Normal Operations - Required to follow emergency facility closure and modified operations directives, and not normally expected to work on-site during emergency situations.

JOB LOCATION:

• Clemson, SC

APPLICATION DEADLINE:

• September 1, 2026

MILITARY AND VETERAN:

• Military Equivalency: Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
• Veteran Preference: South Carolina provides employment preference to eligible veterans for qualifying full-time permanent positions. To be considered, applicants must meet the minimum qualifications, have been discharged under honorable conditions, and indicate their veteran status in the application by uploading a DD-214 for confidential review. A request for Veteran Preference can be made via the application process.

CLOSING STATEMENT:

• Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.