Pediatrics Patient Experience Specialist

Guthrie; City of Corning (NY); On-site; USD 23,419 - 32,359; Full time

Job summary

A leading healthcare provider in Corning is seeking a Patient Service Specialist to deliver exceptional patient care and operational support. Candidates should have a minimum of one year in customer service, preferably within a medical office, along with excellent communication and computer skills. The role involves greeting patients, managing appointment schedules, and ensuring compliance with HIPAA. Pay ranges from $17.00 to $23.49 per hour.

Qualifications

• Minimum of 1 year experience in a customer service related field preferred.
• Medical office experience and knowledge of medical terminology preferred.
• Comfortable with computers and learning new applications.

Responsibilities

• Responsible for greeting every patient in a courteous, professional, and timely manner.
• Screen telephone calls, take messages and provide information.
• Schedule and maintain all patient appointments electronically.

Skills

Excellent communication skills

Detail-oriented

Self-motivated

Flexible

Job description

A leading healthcare provider in Corning is seeking a Patient Service Specialist to deliver exceptional patient care and operational support. Candidates should have a minimum of one year in customer service, preferably within a medical office, along with excellent communication and computer skills. The role involves greeting patients, managing appointment schedules, and ensuring compliance with HIPAA. Pay ranges from $17.00 to $23.49 per hour.