Pediatrics Front Desk & Care Coordination Specialist

Guthrie; Town of Vestal (NY); On-site; USD 37,000 - 60,000; Full time

Job summary

A healthcare provider in New York is seeking a Patient Service Specialist to provide front office support. Responsibilities include greeting patients, scheduling appointments, verifying insurance, and maintaining confidential patient information. Candidates must have a high school diploma and preferably experience in customer service and medical settings. The position is full-time with a pay range of $17.00-$23.49 per hour.

Qualifications

• Experience in a customer service related field preferred.
• Medical office experience and knowledge of medical terminology preferred.
• Comfortable with computers and learning new applications.

Responsibilities

• Greet every patient in a courteous, professional, and timely manner.
• Answer telephones in a friendly and efficient manner.
• Schedule and maintain all patient appointments electronically.
• Register patients and verify demographic and insurance information.
• Verify eligibility for major insurance carriers.
• Inform, quote, and collect copayments and fees.
• Perform daily cash-out and balancing.
• Serve as a liaison between patients and medical staff.
• Maintain confidentiality related to patient health information.

Skills

Customer service skills

Excellent communication skills

Detail oriented

Time management skills

Flexibility

Education

High School diploma/GED

Graduation from a Medical Office Assistant school

Job description

A healthcare provider in New York is seeking a Patient Service Specialist to provide front office support. Responsibilities include greeting patients, scheduling appointments, verifying insurance, and maintaining confidential patient information. Candidates must have a high school diploma and preferably experience in customer service and medical settings. The position is full-time with a pay range of $17.00-$23.49 per hour.