Pediatrics Operations Supervisor – Site Leader

INAAP; Massachusetts; On-site; USD 60,000 - 107,000; Full time

Job summary

Atrius Health in eastern Massachusetts is seeking a Supervisor, Operational Services II to lead site-based clinical support operations. You will supervise 5–15 staff, manage workflow, ensure access, service quality and cost controls, and partner with physicians, nursing staff and leaders to advance patient care.

The role emphasizes budget oversight, process improvement, training, and collaboration with Human Resources.

Qualifications

• Proven knowledge of medical support functions in ambulatory care or clinical operations.
• Strong leadership and teamwork skills with problem-solving ability.
• Proficiency using common electronic tools and systems.

Responsibilities

• Supervise daily clinical operations within area of responsibility and ensure service standards.
• Monitor staffing, coverage, patient flow, and escalation of issues to leadership.
• Collaborate with team leads to implement processes for efficiency and quality.
• Oversee budget and supply usage; provide data for reporting and decisions.

Skills

Staff supervision

Budget and finance

Operational workflow

Interdepartmental coordination

Job description

Atrius Health in eastern Massachusetts is seeking a Supervisor, Operational Services II to lead site-based clinical support operations. You will supervise 5–15 staff, manage workflow, ensure access, service quality and cost controls, and partner with physicians, nursing staff and leaders to advance patient care.

The role emphasizes budget oversight, process improvement, training, and collaboration with Human Resources.