Pediatrics Operations Lead

NaviHealth; Newton (MA); On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Job summary

Atrius Health, part of the Optum family, seeks a Supervisor, Operational Services II to lead a small to mid-size clinical area. You will supervise 5–15 staff, manage budgets, improve patient flow, and ensure service quality.

The role carries autonomy with significant patient impact. Responsibilities include coordinating staff coverage, implementing service line initiatives, and collaborating with HR on policy and training.

Qualifications

• Proven knowledge of medical support functions in ambulatory care.
• 3+ years of medical practice experience with leadership or training duties.
• Strong organizational and teamwork abilities.
• Ability to use electronic tools and applications relevant to the role.

Responsibilities

• Supervises daily clinical support operations within area of responsibility.
• Ensures access, service and cost standards are met and reports variances.
• Develops processes to implement initiatives across the patient care model.
• Mentors team leads and staff to ensure proper training and performance.

Skills

Medical support functions

Leadership

Organizational skills

Teamwork

Budget management

Communication

Job description

Atrius Health, part of the Optum family, seeks a Supervisor, Operational Services II to lead a small to mid-size clinical area. You will supervise 5–15 staff, manage budgets, improve patient flow, and ensure service quality.

The role carries autonomy with significant patient impact. Responsibilities include coordinating staff coverage, implementing service line initiatives, and collaborating with HR on policy and training.