Pediatrics Medical Assistant — Caring Team Player

Taleo; Middletown (CT); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Job summary

ProHealth Physicians, part of UnitedHealth Group, seeks a Pediatrics Medical Assistant in Middletown, CT. You will support patient care, perform phlebotomy, and record clinical data in the EHR while following protocols and scheduling guidelines.

The role requires MA training or equivalent, with Epic experience preferred and a commitment to high-quality patient care in a busy primary care setting. Full-time schedule with occasional extended hours and two evenings per staffing needs.

Qualifications

• Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare
• Graduate from an accredited MA program
• Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT
• CPR/BLS Certification
• 1+ years of MA experience
• Experience working with Epic
• Experience working in a primary care office
• Intermediate level of computer proficiency

Responsibilities

• Provide patient care, clinical summary and direction on next steps or follow up
• Perform phlebotomy for patients as needed
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Carry out standing orders consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
• Answer and document patient phone calls; take complete messages and route to providers as needed using the HER
• Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
• In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork
• Provide attention to patients in a manner that builds confidence, trust and loyalty
• Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
• Maintain open lines of communications with care team and Regional Management team
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
• Adhere to all patient safety initiatives and infection control regulations

Skills

Patient care

Teamwork

Communication

Education

Accredited MA program

Certified/Registered Medical Assistant (AAMA/NHA/NCCT/AMT)

CPR/BLS Certification

Tools

Epic

OSHA/CLIA awareness

Job description

ProHealth Physicians, part of UnitedHealth Group, seeks a Pediatrics Medical Assistant in Middletown, CT. You will support patient care, perform phlebotomy, and record clinical data in the EHR while following protocols and scheduling guidelines.

The role requires MA training or equivalent, with Epic experience preferred and a commitment to high-quality patient care in a busy primary care setting. Full-time schedule with occasional extended hours and two evenings per staffing needs.