Pediatrics Front Desk Assistant - ASAP Start, Mon-Fri

Power Personnel; Monterey (CA); On-site; USD 85,962,000 - 91,693,000; Full time

Benefits offered by this job

Great working location

Health insurance

Weekly payroll

24-hour accessibility

Personalized service

Job summary

Power Personnel is seeking a Front Desk/Clinical Assistant for a Pediatrics clinic in Monterey, CA. You will greet patients, verify demographics and insurance, and manage appointment flow to optimize provider schedules.

The role supports daily front desk operations, handles calls and inquiries, and assists with coordinating with clinical staff. This is a 3-month initial assignment with competitive pay and benefits.

Qualifications

• High School diploma or GED required.
• Medical assisting certification preferred.
• 1-2 years front desk experience in pediatrics preferred.
• EPIC EMR experience preferred.

Responsibilities

• Greet, register, and check in patients while verifying demographic and insurance information.
• Schedule, reschedule, and confirm appointments, ensuring efficient provider scheduling and patient flow.
• Answer and triage incoming phone calls, respond to patient inquiries, and route messages to the appropriate clinical staff.
• Process prescription refill requests, referrals, prior authorizations, and medical records requests according to office protocols.
• Coordinate daily front desk operations, maintaining efficient workflows and providing excellent customer service.
• Train and support new front desk staff, assist with implementing new office procedures, and monitor workflow productivity.
• Maintain inventory of office supplies and coordinate ordering to ensure uninterrupted clinic operations.
• Collaborate with clinical and nursing staff to support patient care coordination and assist with tracking staff compliance requirements, including annual TB screenings and N95 fit testing.

Skills

Front desk experience

Pediatrics

Medical Assisting

Education

High School diploma or GED

Medical Assisting certification

Tools

EPIC EMR

Job description

Power Personnel is seeking a Front Desk/Clinical Assistant for a Pediatrics clinic in Monterey, CA. You will greet patients, verify demographics and insurance, and manage appointment flow to optimize provider schedules.

The role supports daily front desk operations, handles calls and inquiries, and assists with coordinating with clinical staff. This is a 3-month initial assignment with competitive pay and benefits.