Clinic Coordinator - EPIC Scheduling & Patient Care

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 41,000; Full time

Job summary

Rush University Medical Center in Chicago seeks an organized administrative assistant to support the S. Loop Multispecial department.

Responsibilities include answering phones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The role requires a high school diploma, basic computer knowledge, attention to detail, outstanding customer service, and the ability to pass the EPIC scheduling test within 45 days; travel to offsite locations

Qualifications

• High school diploma required with strong organizational and communication skills.
• Experience in a medical office or customer service environment is preferred.
• Ability to protect patient privacy and handle confidential information.
• Proficient in EPIC scheduling and basic computer tasks.

Responsibilities

• Performs office duties including answering telephones, patient reception, and HIM tasks.
• Accesses EPIC to retrieve referrals and documentation; handles Release of Information as needed.
• Maintains medical records per HIM and office protocols.
• Schedules, cancels, and reschedules patient appointments and sends reminders.
• Coordinates with pre-registration for insurance verification; communicates with clinical staff.

Skills

Customer service

Interpersonal skills

Attention to detail

Professionalism under stress

Adaptability

Education

High school diploma

Tools

EPIC Electronic Medical Records

Job description

Rush University Medical Center in Chicago seeks an organized administrative assistant to support the S. Loop Multispecial department.

Responsibilities include answering phones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The role requires a high school diploma, basic computer knowledge, attention to detail, outstanding customer service, and the ability to pass the EPIC scheduling test within 45 days; travel to offsite locations