Pediatric Treatment & Patient Care Coordinator

Children's Choice Pediatric Dentistry and Orthodontics; Washington (District of Columbia); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health & wellness team days

401K eligibility & paid time off

CE stipend $500 annually

Employee bonus program tied to KPIs

Dental care for your child(ren)

Job summary

Children’s Choice Pediatric Dentistry and Orthodontics in the Washington, DC area seeks a Treatment & Patient Care Coordinator to be the hub of the front office and patient journey. You will welcome families, manage scheduling, verify data, and explain treatment and financing options with clarity.

You will also coach the front desk team, track key KPIs like call conversion and patient flow, and help promote community events while maintaining HIPAA compliance and a positive, mission-driven work

Qualifications

• Experience coordinating a front desk or patient flow in a dental or medical office.
• Strong communication skills with families and care teams.
• Proficient with patient data entry and insurance information handling.

Responsibilities

• Manage patient check-in/check-out and scheduling, including cancellations and no-shows.
• Explain treatments and financial responsibilities to families clearly.
• Coach front desk team to improve phone and treatment presentation skills.
• Ensure HIPAA compliance and monitor scheduling efficiency.

Skills

Scheduling

HIPAA compliance

Patient communication

Team coaching

Job description

Children’s Choice Pediatric Dentistry and Orthodontics in the Washington, DC area seeks a Treatment & Patient Care Coordinator to be the hub of the front office and patient journey. You will welcome families, manage scheduling, verify data, and explain treatment and financing options with clarity.

You will also coach the front desk team, track key KPIs like call conversion and patient flow, and help promote community events while maintaining HIPAA compliance and a positive, mission-driven work