Pediatric Transplant & Cellular Therapy Navigator

Duke Health; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Relocation Assistance

Total Rewards

Job summary

Duke Health is seeking a Nurse Navigator for the Pediatric Transplant and Cellular Therapy program in Durham, NC. This Monday–Friday daytime role coordinates outpatient follow-up and supports families after transplant or cellular therapy.

You will work with the PTCT team to ensure timely access to care, educate families, and manage care transitions across the post-transplant continuum.

Qualifications

• BSN required; MSN preferred.
• Current NC RN license or compact license required.
• Minimum 3 years of nursing experience.
• Pediatric nursing experience preferred.
• Experience in nurse navigation, care coordination, oncology, hematology, transplant, cellular therapy, or management of medically complex pediatric patients strongly preferred.
• BCLS certification required.
• Demonstrated ability to communicate effectively.
• Strong clinical assessment, triage, prioritization, organization, and problem-solving skills.
• Ability to support longitudinal care, anticipate patient and family needs, and coordinate across complex systems of care.
• Commitment to patient- and family-centered care, safety, quality improvement, teamwork, accountability, and continuous learning.

Responsibilities

• Provide individualized care navigation and clinical support for pediatric post-transplant patients and families across the outpatient continuum.
• Serve as a consistent point of contact and primary liaison among patients, families, the multidisciplinary PTCT team, primary care providers, insurance authorization partners, and administrative teams.
• Coordinate longitudinal follow-up care, including clinic visits, laboratory monitoring, imaging, referrals, survivorship needs, and transition points in care.
• Conduct nursing assessments, triage patient and caregiver concerns, and facilitate escalation to the appropriate clinical team member or level of care.
• Support patient and family education related to post-transplant expectations, medication adherence, infection prevention, symptom monitoring, follow-up schedules, and available resources.
• Identify and help address barriers to care, including care access, scheduling, insurance authorization, transportation, communication, and psychosocial needs.
• Partner with clinical and operational leaders to improve workflows, communication, patient experience, quality, safety, and continuity of care.
• Maintain accurate documentation and promote timely, clear communication among care team members and external partners.

Skills

Nursing experience

Pediatric care

Care coordination

Communication

Clinical assessment

Triage

Problem solving

Patient education

Teamwork

Education

Bachelor's degree in Nursing

Master's degree in Nursing preferred

RN licensure in North Carolina

Job description

Duke Health is seeking a Nurse Navigator for the Pediatric Transplant and Cellular Therapy program in Durham, NC. This Monday–Friday daytime role coordinates outpatient follow-up and supports families after transplant or cellular therapy.

You will work with the PTCT team to ensure timely access to care, educate families, and manage care transitions across the post-transplant continuum.