PEDS TRANSPLANT & CELLULAR THERAPY NURSE NAVIGATOR

Duke Health; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Relocation Assistance

Total Rewards

Job summary

Duke Health is seeking a Nurse Navigator for the Pediatric Transplant and Cellular Therapy program in Durham, NC. This Monday–Friday daytime role coordinates outpatient follow-up and supports families after transplant or cellular therapy.

You will work with the PTCT team to ensure timely access to care, educate families, and manage care transitions across the post-transplant continuum.

Qualifications

• BSN required; MSN preferred.
• Current NC RN license or compact license required.
• Minimum 3 years of nursing experience.
• Pediatric nursing experience preferred.
• Experience in nurse navigation, care coordination, oncology, hematology, transplant, cellular therapy, or management of medically complex pediatric patients strongly preferred.
• BCLS certification required.
• Demonstrated ability to communicate effectively.
• Strong clinical assessment, triage, prioritization, organization, and problem-solving skills.
• Ability to support longitudinal care, anticipate patient and family needs, and coordinate across complex systems of care.
• Commitment to patient- and family-centered care, safety, quality improvement, teamwork, accountability, and continuous learning.

Responsibilities

• Provide individualized care navigation and clinical support for pediatric post-transplant patients and families across the outpatient continuum.
• Serve as a consistent point of contact and primary liaison among patients, families, the multidisciplinary PTCT team, primary care providers, insurance authorization partners, and administrative teams.
• Coordinate longitudinal follow-up care, including clinic visits, laboratory monitoring, imaging, referrals, survivorship needs, and transition points in care.
• Conduct nursing assessments, triage patient and caregiver concerns, and facilitate escalation to the appropriate clinical team member or level of care.
• Support patient and family education related to post-transplant expectations, medication adherence, infection prevention, symptom monitoring, follow-up schedules, and available resources.
• Identify and help address barriers to care, including care access, scheduling, insurance authorization, transportation, communication, and psychosocial needs.
• Partner with clinical and operational leaders to improve workflows, communication, patient experience, quality, safety, and continuity of care.
• Maintain accurate documentation and promote timely, clear communication among care team members and external partners.

Skills

Nursing experience

Pediatric care

Care coordination

Communication

Clinical assessment

Triage

Problem solving

Patient education

Teamwork

Education

Bachelor's degree in Nursing

Master's degree in Nursing preferred

RN licensure in North Carolina

Job description

What you can expect

Location: 2301 Erwin Rd. Durham, NC 27705

The Pediatric Transplant and Cellular Therapy (PTCT) Nurse Navigator serves as a key clinical liaison and care coordination resource for pediatric and young adult patients after transplant, cellular therapy, or related advanced therapies. This Monday through Friday, daytime clinic-based role supports longitudinal follow-up, proactive care navigation, and patient- and family-centered coordination across the post-transplant continuum.

The Nurse Navigator works closely with the multidisciplinary PTCT care team, including physicians, advanced practice providers, nurses, social work, administrative partners, insurance authorization teams, and primary care providers. The role is designed to support timely access to care, clear communication, treatment adherence, care transitions, and ongoing surveillance for medically complex pediatric post-transplant patients.

This position reports to the Nurse Manager and receives clinical and operational support from the Pediatric Transplant and Cellular Therapy team.

Schedule

• Monday through Friday, daytime hours.

Incentives & Total Rewards

• Relocation Assistance: Up to $8,000. Relocation assistance is offered to employees relocating from a permanent residence located at least 50 miles from Duke University Hospital.
• Total Rewards: A comprehensive set of pay and benefits designed to support your well-being, professional growth, and work-life balance. Learn more here.

How you will make an impact

• Provide individualized care navigation and clinical support for pediatric post-transplant patients and families across the outpatient continuum.
• Serve as a consistent point of contact and primary liaison among patients, families, the multidisciplinary PTCT team, primary care providers, insurance authorization partners, and administrative teams.
• Coordinate longitudinal follow-up care, including clinic visits, laboratory monitoring, imaging, referrals, survivorship needs, and transition points in care.
• Conduct nursing assessments, triage patient and caregiver concerns, and facilitate escalation to the appropriate clinical team member or level of care.
• Support patient and family education related to post-transplant expectations, medication adherence, infection prevention, symptom monitoring, follow-up schedules, and available resources.
• Identify and help address barriers to care, including care access, scheduling, insurance authorization, transportation, communication, and psychosocial needs.
• Partner with clinical and operational leaders to improve workflows, communication, patient experience, quality, safety, and continuity of care.
• Maintain accurate documentation and promote timely, clear communication among care team members and external partners.

What you will need

• Bachelor's degree in Nursing is required; Master's degree in Nursing is preferred.
• Current or compact Registered Nurse licensure in the state of North Carolina is required.
• Minimum of three years of nursing experience is required.
• Pediatric nursing experience is preferred.
• Experience in nurse navigation, care coordination, oncology, hematology, transplant, cellular therapy, or management of medically complex pediatric patients is strongly preferred.
• BCLS certification required.
• Demonstrated ability to communicate effectively.
• Strong clinical assessment, triage, prioritization, organization, and problem-solving skills.
• Ability to support longitudinal care, anticipate patient and family needs, and coordinate across complex systems of care.
• Commitment to patient- and family-centered care, safety, quality improvement, teamwork, accountability, and continuous learning.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas — an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.