Pediatric Patient Experience Coordinator

Specialty Dental Brands; Murray (UT); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Paid holidays

Paid time off

Job summary

Burg Orthodontics in Murray, Utah, is seeking a dedicated Patient Coordinator to join our pediatric dental and orthodontic team. You will greet families, schedule visits, verify insurance, and guide patients through treatment options to ensure a positive experience from start to finish.

The ideal candidate is organized, compassionate, and professional, with experience in a fast-paced dental front desk environment. A team-oriented approach and commitment to confidentiality are essential.

Qualifications

• Previous dental front office experience preferred.
• Strong communication and customer service skills.
• Able to multitask in a fast-paced environment.
• Experience with dental practice management software preferred.
• Uphold confidentiality and compliance standards.
• Team members should align with the organization\'s culture and values.

Responsibilities

• Greet and check in patients, creating a warm and welcoming experience for families.
• Schedule and confirm patient appointments to support daily office flow.
• Verify insurance benefits and assist patients with financial information and treatment coordination.
• Answer phone calls, respond to patient inquiries, and maintain professional communication.
• Maintain accurate patient records and ensure confidentiality and compliance.
• Perform other duties as assigned by management.

Skills

Communication

Customer service

Multitasking

Organizational skills

Team player

Problem solving

Tools

Dental software

Job description

Burg Orthodontics in Murray, Utah, is seeking a dedicated Patient Coordinator to join our pediatric dental and orthodontic team. You will greet families, schedule visits, verify insurance, and guide patients through treatment options to ensure a positive experience from start to finish.

The ideal candidate is organized, compassionate, and professional, with experience in a fast-paced dental front desk environment. A team-oriented approach and commitment to confidentiality are essential.