Pediatric Patient Access & Registration Specialist

Baton Rouge Health District; Baton Rouge (LA); On-site; USD 19,286 - 26,174; Full time

Job summary

Baton Rouge Health District in Baton Rouge, LA is seeking a Patient Access Representative 1 in Pediatric Gastroenterology to register patients in Epic, verify insurance, and collect payments, delivering a best‑in‑class patient experience.

The role requires strong customer service, attention to detail, and the ability to navigate complex payor requirements. Training on Epic will be provided; candidate must be prepared to multi‑task in a fast-paced clinic setting.

Qualifications

• 6 months of relevant experience in customer service, billing, registration, finance, or accounting in a medical setting.
• A bachelor's degree substitutes for required experience.
• Education: High School diploma or equivalent.
• Demonstrated computer literacy and ability to learn Epic during the introductory period.

Responsibilities

• Register patients accurately in Epic and manage clinic flow to improve the patient experience.
• Review schedules to determine financial responsibility and arrange payment plans.
• Assist with referrals to providers/services per payor requirements.
• Facilitate MyChart access and update patient records.
• Enter and update charges; support clinic operations and cash handling.
• Contribute to performance excellence and staff training as needed.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Critical thinking

Professional demeanor

Computer literacy

Epic proficiency

Education

High School diploma or equivalent

Tools

Epic EMR

Job description

Baton Rouge Health District in Baton Rouge, LA is seeking a Patient Access Representative 1 in Pediatric Gastroenterology to register patients in Epic, verify insurance, and collect payments, delivering a best‑in‑class patient experience.

The role requires strong customer service, attention to detail, and the ability to navigate complex payor requirements. Training on Epic will be provided; candidate must be prepared to multi‑task in a fast-paced clinic setting.