Pediatric Orthodontic Treatment Coordinator

Hero Practice Services; Glendale (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Generous pay with monthly bonus

PTO and paid holidays

Career growth within your practice

Medical, dental, vision insurance, 401

Job summary

Hero Practice Services, proudly serving Glendale, CA through Kids Dental Place and Orthodontics, is seeking an Orthodontics Treatment Coordinator to build parent/patient relationships and communicate treatment plans. Reporting to the Operations Manager, this role covers scheduling, insurance verification, and ensuring a smooth patient flow.

Pay is $21–$28 per hour with a $750 sign-on bonus. Ideal candidates have sales or dental office experience, strong interpersonal skills, and the ability to

Qualifications

• Sales experience preferred.
• Dental practice experience a plus.
• Ability to multi-task and complete tasks on time.
• Knowledge of various insurance plans, manuals, exclusions, and limitations.
• Strong interpersonal skills and a friendly demeanor.
• Knowledge of Dolphin/eCW, Google Docs, scanning functions, and Office/Word/Excel.

Responsibilities

• Facilitate financial discussions with delinquent accounts.
• Achieve patient conversion results.
• Assist with phone calls and patient check-out.
• Monitor and ensure smooth office processes (scheduling, patient flow, insurance verification).
• Keep the practice clean and presentable (lobby, restrooms, cleaning tasks).
• Support mission with additional duties.

Skills

Sales experience

Dental experience

Multi-tasking

Interpersonal skills

Bilingual

Dolphin/eCW

Office tools

Tools

Dolphin Database

eCW

Google Docs

Office Suite

Excel

Job description

Hero Practice Services, proudly serving Glendale, CA through Kids Dental Place and Orthodontics, is seeking an Orthodontics Treatment Coordinator to build parent/patient relationships and communicate treatment plans. Reporting to the Operations Manager, this role covers scheduling, insurance verification, and ensuring a smooth patient flow.

Pay is $21–$28 per hour with a $750 sign-on bonus. Ideal candidates have sales or dental office experience, strong interpersonal skills, and the ability to