Orthodontic Treatment Coordinator — Patient Success

Socket.dev; Glendale (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Monthly bonuses

PTO & paid holidays

Benefits package

Job summary

Kids Dental Place and Orthodontics in Glendale, CA is seeking an Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This role reports to the Operations Manager and offers a supportive team environment for growth.

Pay range is $21-$28/hr with a $750 sign-on bonus. Responsibilities include financial discussions, patient conversion, scheduling, and insurance verification within a busy practice.

Qualifications

• Previous sales experience desired.
• Previous experience in a dental practice a plus.
• Ability to multi-task and complete tasks correctly and on time.
• Knowledge of various insurance plans, manuals, exclusions, and limitations.
• Strong interpersonal skills and a friendly demeanor.
• Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Office, Word, and Excel.
• Bilingual a plus.

Responsibilities

• Facilitate financial discussions with delinquent accounts.
• Achieve patient conversion results.
• Assist with phone calls and patient check-out.
• Understand, monitor, and ensure the smooth implementation of office processes, including but not limited to, scheduling, patient flow, and insurance verification.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Sales experience

Interpersonal skills

Bilingual

Office software

Tools

Dolphin Database

eCW

Google Docs

Excel

Office Suite

Job description

Kids Dental Place and Orthodontics in Glendale, CA is seeking an Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This role reports to the Operations Manager and offers a supportive team environment for growth.

Pay range is $21-$28/hr with a $750 sign-on bonus. Responsibilities include financial discussions, patient conversion, scheduling, and insurance verification within a busy practice.