Pediatric Hearing Care Navigator for Early Intervention

Massachusetts Eye and Ear; Boston (MA); Sur place; USD 32 000 - 45 000; Plein temps

Résumé du poste

Massachusetts Eye and Ear Infirmary is seeking a Patient Navigator to support infants and toddlers with hearing loss and their families. This role coordinates diagnosis, EI enrollment, and access to hearing technology, while guiding families through timelines and available resources in a family-centered approach.

You will partner with clinicians across audiology, speech-language pathology, and EI services to ensure timely, coordinated care and empower families in decision-making.

Qualifications

• Bachelor's degree in a relevant field with clinical social work training.
• Experience in social work, case management or related field preferred.
• Knowledge of Early Intervention (EI) and pediatric care pathways is advantageous.

Responsabilités

• Provide family-centered care coordination from diagnosis through EI enrollment.
• Advise families on hearing loss options and timelines.
• Collaborate with audiology, speech-language pathology, and EI providers.

Connaissances

Care Coordination

Patient Advocacy

Communication Skills

Interdisciplinary Collaboration

Formation

Bachelor's Degree in Social Work

Bachelor's Degree in Healthcare Management

Bachelor's Degree in Related Field

Outils

Electronic Health Records (EHR)

Case Management Software

Scheduling Systems

Description du poste

Massachusetts Eye and Ear Infirmary is seeking a Patient Navigator to support infants and toddlers with hearing loss and their families. This role coordinates diagnosis, EI enrollment, and access to hearing technology, while guiding families through timelines and available resources in a family-centered approach.

You will partner with clinicians across audiology, speech-language pathology, and EI services to ensure timely, coordinated care and empower families in decision-making.