Pediatric Front Office & Scheduling Coordinator

Specialty Dental Brands; Council Bluffs (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Paid holidays

Paid time off

Job summary

Children's Dentistry of Council Bluffs in Council Bluffs, IA is seeking a friendly, organized Patient Coordinator to join our pediatric dental team. You will manage scheduling, greet families, register new patients, and help maintain accurate patient information to ensure smooth visits.

You will work closely with clinicians to support a positive, child-friendly experience, handle reminders and front desk duties, and maintain confidential records in accordance with HIPAA.

Qualifications

• High school diploma or GED required.
• Experience in a dental or medical office preferred.
• Strong customer service and communication skills.

Responsibilities

• Manage patient scheduling, including appointments, cancellations, and rescheduling.
• Confirm appointments and send reminders to help minimize no-shows.
• Greet patients and families in a friendly, professional, and welcoming manner.
• Register new patients and maintain accurate patient demographic and financial information.
• Coordinate patient check-in/out and maintain efficient patient flow.
• Communicate with clinical team regarding patient needs and delays.
• Answer calls and respond to questions promptly and professionally.
• Maintain confidential patient records in accordance with HIPAA.

Skills

Customer service

Scheduling appointments

HIPAA compliance

Front desk etiquette

Communication

Education

High school diploma or GED

Tools

Dental practice management software

Job description

Children's Dentistry of Council Bluffs in Council Bluffs, IA is seeking a friendly, organized Patient Coordinator to join our pediatric dental team. You will manage scheduling, greet families, register new patients, and help maintain accurate patient information to ensure smooth visits.

You will work closely with clinicians to support a positive, child-friendly experience, handle reminders and front desk duties, and maintain confidential records in accordance with HIPAA.