Dental - Front Office Coordinator

D4C Dental; Cedar Rapids (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Vision benefits

Health Savings Account

Flex Spending

401K

Short and Long Term Disability

Life Insurance

Community Giving Back

Job summary

Iowa Pediatric Dental Center in Cedar Rapids is seeking a friendly Front Desk Coordinator to manage front office operations and ensure patients and families are our top priority.

Responsibilities include greeting visitors, scheduling, answering calls, processing payments, and coordinating with clinical staff. CPR certification is required; a high school diploma or equivalent is preferred. This is a full-time, on-site role with benefits.

Qualifications

• CPR certification required.
• Minimum high school diploma or equivalent.
• Experience in a professional medical or dental setting with direct customer service is preferred.

Responsibilities

• Handle all front office functions for the practice.
• Greet patients and guardians, schedule appointments, and coordinate with staff.
• Assist with payments, insurance intake, and maintain patient records.
• Maintain a positive demeanor and prioritize patient experience.

Skills

Interpersonal skills

Customer service

Written and verbal communication

Organizational skills

Multitasking

PC skills

Learn new software

Travel between locations

Education

High school diploma or equivalent

Job description

We have a fantastic opportunity for a dental office Front Desk Coordinator with Iowa Pediatric Dental Center - Cedar Rapids! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.

Requirements:

CPR Certification

Schedule:

Monday - Friday 730a - 5p

Education and Experience:

• Minimum high school diploma, or equivalent.
• Experience working in a professional, medical, or dental environment with direct customer service is desired.

Specific Skills:

• Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships.
• Ability to travel between multiple locations.
• Customer service oriented and able to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication with all staff and management.
• Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
• Strong PC skills and ability to learn and successfully use new programs as required.

Benefits:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back