Pediatric Front Office Lead: Operations & Patient Care

Colonial Group; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Job summary

Pediatric Associates Family of Companies in Hollywood, FL is seeking an Outstanding Front Office Lead with a passion for pediatric care, based at Towncenter. The role supports the Practice Manager by coordinating scheduling for clinicians, staff, and facility needs, and by handling front desk duties with professionalism.

You will supervise front office tasks, assist in hiring and training, manage patient check-in/out, verify insurance, post charges, and maintain daily operations.

Qualifications

• High school diploma or equivalent required; further training a plus.

Responsibilities

• Assist Practice Manager with scheduling for clinicians, staff and facility maintenance.
• Oversee front office tasks and supervise staff.
• Manage check-in/check-out, update patient status and post charges.
• Verify insurance, collect co-pays, and ensure accurate postings.
• Maintain lobby and office cleanliness and organization; participate in meetings.
• Assist in interviewing, onboarding, and training new staff.
• Support budget goals and monitor employee time-cards.
• Coordinate office meetings and dashboard reviews.

Skills

Scheduling

Greeting patients

Check-in/out

Insurance verification

Billing & payments

Customer service

Team leadership

Compliance

Office coordination

Education

High School Diploma or equivalent

Tools

TrackIt

Procureit

Staples

Concur

IT ServiceNow

Performance Manager

QGenda

InformRX

SharePoint

Job description

Pediatric Associates Family of Companies in Hollywood, FL is seeking an Outstanding Front Office Lead with a passion for pediatric care, based at Towncenter. The role supports the Practice Manager by coordinating scheduling for clinicians, staff, and facility needs, and by handling front desk duties with professionalism.

You will supervise front office tasks, assist in hiring and training, manage patient check-in/out, verify insurance, post charges, and maintain daily operations.