Pediatric Front Desk & Scheduling Specialist

Kids2Dentist; Valley (AL); On-site; USD 34,000 - 46,000; Full time

Job summary

Kids2Dentist is seeking a warm, organized Front Office Receptionist to be the face and voice of our pediatric practice in Central Valley, CA. The role involves greeting families, answering phones, scheduling and confirming appointments, and collecting insurance information to keep the day running smoothly.

You will handle patient intake, new-patient paperwork, and records updates, while ensuring the front desk and waiting area stay calm, tidy, and welcoming for children and families.

Qualifications

• Friendly, professional phone and communication skills are essential.
• Strong organization and multitasking abilities in a busy front office.
• Experience with dental scheduling or medical front office is a plus.

Responsibilities

• Greet patients and families warmly and create a welcoming front office.
• Answer and manage a high volume of calls with professional service.
• Schedule, reschedule, and confirm appointments to keep the day running smoothly.
• Collect, enter, and verify patient and insurance information accurately.
• Handle patient intake, paperwork, and record updates.
• Manage check-in/check-out, including co-pays and balances.

Skills

Phone skills

Multitasking

Organizational skills

Customer service

People skills

Tools

Dental scheduling software

Insurance intake systems

Computers / general IT

Job description

Kids2Dentist is seeking a warm, organized Front Office Receptionist to be the face and voice of our pediatric practice in Central Valley, CA. The role involves greeting families, answering phones, scheduling and confirming appointments, and collecting insurance information to keep the day running smoothly.

You will handle patient intake, new-patient paperwork, and records updates, while ensuring the front desk and waiting area stay calm, tidy, and welcoming for children and families.