Pediatric Front Desk & Scheduling Specialist

Cook Children's; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

The Medical Receptionist at Cook Children’s North Denton Primary Care is responsible for greeting patients and creating a friendly check-in and check-out experience. This role requires excellent communication and the ability to adapt to changing staffing levels and patient volumes.

You will manage patient flow, answer phones politely, schedule appointments, register patients, and assist with billing and payments while adhering to policies and medical terminology.

Qualifications

• Exhibits strong interpersonal communication and empathy.
• Ability to learn medical terminology and clinic policies.

Responsibilities

• Greet patients and set a friendly check-in/out encounter.
• Manage patient flow, answer phones, schedule, register, and assist with billing.
• Ensure policy compliance and accurate handling of payments.

Skills

Interpersonal skills

Communication skills

Education

High school diploma

Customer service experience

Job description

The Medical Receptionist at Cook Children’s North Denton Primary Care is responsible for greeting patients and creating a friendly check-in and check-out experience. This role requires excellent communication and the ability to adapt to changing staffing levels and patient volumes.

You will manage patient flow, answer phones politely, schedule appointments, register patients, and assist with billing and payments while adhering to policies and medical terminology.