Pediatric Front Desk & Guest Experience Specialist

Bethany Children's Health Center; Bethany (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Bethany Children's Health Center in Bethany, OK seeks a Guest Relations Representative to be the welcoming face and voice of the hospital. The role focuses on creating a positive guest experience while following safety protocols and guiding callers and visitors to the correct contacts within the facility.

The position offers weekday daytime hours (Monday–Friday, 8:00 AM–4:30 PM) with responsibilities spanning front-desk reception, guest check-ins, and basic clerical support to hospital

Qualifications

• Education: High School Diploma required; two years of college or vocational education preferred.
• Experience: 1+ years in customer service or hospitality; 1+ year in administrative/clerical roles.

Responsibilities

• Answer main telephone for hospital promptly and courteously.
• Greet, check-in and direct guests, patients and families following safety protocols.
• Performs basic clerical duties in support of hospital operations.
• Maintains a welcoming and orderly receptionist area and lobby.
• Other duties as assigned.

Skills

Customer service

Hospitality

Administrative

Clerical

Education

High School Diploma

Two years of college or vocational education preferred

Job description

Bethany Children's Health Center in Bethany, OK seeks a Guest Relations Representative to be the welcoming face and voice of the hospital. The role focuses on creating a positive guest experience while following safety protocols and guiding callers and visitors to the correct contacts within the facility.

The position offers weekday daytime hours (Monday–Friday, 8:00 AM–4:30 PM) with responsibilities spanning front-desk reception, guest check-ins, and basic clerical support to hospital