Pediatric Dental Front Desk Coordinator

Just Kids Dental Louisiana; New Orleans (LA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Group healthcare coverage

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Long-term disability insurance

Vision and dental insurance

Short-term disability insurance

Life insurance

Job summary

Just Kids Dental Louisiana is seeking a friendly, dependable Front Desk Receptionist to join our pediatric office. You will greet patients and families, check them in and out, maintain accurate patient information, schedule appointments, answer phones, collect payments, and help keep the office running smoothly for busy days.

The ideal candidate communicates well with children and adults, pays attention to detail, handles multiple tasks under pressure, and works collaboratively with dentists and

Qualifications

• Strong communication and interpersonal skills.
• Excellent customer service with a welcoming demeanor.
• Exceptional attention to detail and organizational abilities.
• Comfort communicating with children, parents, and caregivers.
• Ability to manage multiple tasks in a fast-paced environment.
• Team collaboration with dentists and staff.
• Dependability and professionalism.
• Basic computer proficiency with Microsoft Office 365.
• Commitment to compassionate patient care and confidentiality.

Responsibilities

• Greet and welcome patients and families in a friendly, professional manner.
• Check patients in and out while ensuring demographics and forms are complete.
• Schedule, confirm, reschedule, and manage patient appointments.
• Answer phones and direct callers to appropriate team members.
• Communicate clearly with patients, parents, and healthcare professionals.
• Verify insurance eligibility and benefits and answer related questions.
• Collect patient balances, copayments, and process payments.
• Maintain accurate patient records and document communications.
• Assist with obtaining and organizing patient forms and referrals.
• Monitor the schedule and support efficient patient flow.
• Help schedule follow-up care before leaving the office.
• Maintain patient confidentiality and privacy requirements.
• Keep front desk and reception area clean and professional.
• Assist with data entry, scanning, and other office tasks.
• Collaborate with staff to provide high-quality patient care.

Skills

Strong communication

Customer service

Attention to detail

Multitasking

Teamwork

Professional demeanor

Data entry

Tools

Microsoft Office 365

Job description

Just Kids Dental Louisiana is seeking a friendly, dependable Front Desk Receptionist to join our pediatric office. You will greet patients and families, check them in and out, maintain accurate patient information, schedule appointments, answer phones, collect payments, and help keep the office running smoothly for busy days.

The ideal candidate communicates well with children and adults, pays attention to detail, handles multiple tasks under pressure, and works collaboratively with dentists and