Pediatric Front Desk Coordinator

Kids Unlimited Learning Academy (KULA); Cabot (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Kids Unlimited Learning Academy (KULA) is seeking a Receptionist to serve as the first point of contact at the front desk. You will greet families, manage calls, and handle clerical tasks in a clinical setting for children with developmental needs.

The role requires strong communication, organization, and basic computer skills to support day-to-day operations and ensure a welcoming environment for patients and families served by KULA/Miracle Kids Success Academy (MKSA).

Qualifications

• High school diploma or equivalent.
• Experience with children birth to 7 and at-risk families.
• Strong communication with diverse people.
• Excellent organizational skills and attention to detail.
• Basic computer skills (word processing, databases, spreadsheets, Internet).
• Ability to multitask in a busy clinic environment.
• Ability to read and interpret documents such as safety rules and policies; write routine reports.

Responsibilities

• Answer and screen incoming telephone calls.
• Greet patients, families, staff and visitors; monitor entry and sign-in.
• Organize and maintain file system; file correspondence and records.
• Read and route mail; prepare outgoing mail and emails.
• Respond to requests for copies of patient records; make copies as needed.
• Perform daily status checks of Medicaid patient treatment eligibility.
• Break down patient charts after discharge and store records.
• Scan documents as appropriate.
• Complete check requests and updates to documentation.
• Maintain a list of supplies and submit supply requests to the Director.

Skills

Communication

Customer service

Organizational skills

Basic computer skills

Multitasking

Reading comprehension

Public speaking

Arithmetic

Education

High school diploma

Job description

Kids Unlimited Learning Academy (KULA) is seeking a Receptionist to serve as the first point of contact at the front desk. You will greet families, manage calls, and handle clerical tasks in a clinical setting for children with developmental needs.

The role requires strong communication, organization, and basic computer skills to support day-to-day operations and ensure a welcoming environment for patients and families served by KULA/Miracle Kids Success Academy (MKSA).