Receptionist

Kids Unlimited Learning Academy (KULA); Cabot (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Kids Unlimited Learning Academy (KULA) is seeking a Receptionist to serve as the first point of contact at the front desk. You will greet families, manage calls, and handle clerical tasks in a clinical setting for children with developmental needs.

The role requires strong communication, organization, and basic computer skills to support day-to-day operations and ensure a welcoming environment for patients and families served by KULA/Miracle Kids Success Academy (MKSA).

Qualifications

• High school diploma or equivalent.
• Experience with children birth to 7 and at-risk families.
• Strong communication with diverse people.
• Excellent organizational skills and attention to detail.
• Basic computer skills (word processing, databases, spreadsheets, Internet).
• Ability to multitask in a busy clinic environment.
• Ability to read and interpret documents such as safety rules and policies; write routine reports.

Responsibilities

• Answer and screen incoming telephone calls.
• Greet patients, families, staff and visitors; monitor entry and sign-in.
• Organize and maintain file system; file correspondence and records.
• Read and route mail; prepare outgoing mail and emails.
• Respond to requests for copies of patient records; make copies as needed.
• Perform daily status checks of Medicaid patient treatment eligibility.
• Break down patient charts after discharge and store records.
• Scan documents as appropriate.
• Complete check requests and updates to documentation.
• Maintain a list of supplies and submit supply requests to the Director.

Skills

Communication

Customer service

Organizational skills

Basic computer skills

Multitasking

Reading comprehension

Public speaking

Arithmetic

Education

High school diploma

Job description

We are looking for a Receptionist to serve as our first point of contact and manage the front desk. If you have a knack for customer service and a strong work ethic, we'd like to meet you.

Kids Unlimited Learning Academy (KULA) & Miracle Kids Success Academy (MKSA) is an early intervention day treatment clinic for children with special needs. Once children are referred to KULA/MKSA by their primary care physicians, they must receive a developmental screening. Then, they may be scheduled for therapy evaluations at KULA/MKSA or bring recent therapy evaluation reports done elsewhere. To receive Early Intervention Day Treatment habilitation services, a child must have a documented developmental disability or delay, as shown on the results of an annual comprehensive developmental evaluation and qualify for at least one therapy service. Those services include (but are not limited to) fine motor delays, sensory disorders, gross motor delays, speech-language delays, hearing disorders, feeding disorders, developmental delays, cognitive delays and medical needs.

Children are placed in treatment rooms based on their developmental needs and ages. Our treatment rooms are adequately staffed with teachers and teachers' assistants and are designed to celebrate the cultural differences of the children and families we serve. KULA/MKSA has many licensed occupational therapists, physical therapists, and speech-language pathologists on staff to provide needed care to the children who qualify for therapy services. And, KULA/MKSA has nurses on staff to serve children with medical needs.

KULA/MKSA's services also include developmental/psychological testing by a licensed psychologist, nutritional evaluations and consultations, and audiological evaluations. Our whole treatment team works together and with our patients' families to make sure each child's needs are met.

KULA/MKSA typically treats children from birth to Kindergarten. However, we try to expand our services during the summer months to include elementary school-aged children with special needs. If you have a child who may benefit from our services, we would love to hear from you.

POSITION PURPOSE

Carries out duties as assigned and relieves management of clerical work and minor administrative and business detail by performing the following duties.

ESSENTIAL FUNCTIONS & BASIC DUTIES

• Answers and screens incoming telephone calls and takes messages.
• Greets patients, families, staff, and visitors as they enter the Academy and monitors traffic flow to ensure that only appropriate persons are allowed to enter. Ensures that all visitors and patients are signed in before they enter the clinic.
• Organizes and maintains file system, and files correspondence and other records.
• Read and routes appropriate mail. Locates and attaches files to correspondence to be answered by the employer. Prepares outgoing mail and correspondence, including e-mail and faxes.
• Responds to requests for copies of patient medical records from other agencies, professionals, and/or patients. Makes copies of correspondence or other printed material.
• Performs daily status checks of each Medicaid patient's treatment eligibility.
• Breaks down each patient's medical chart after the patient has been discharged from the clinic and organizes and stores the records in the designated area.
• Scans documents as appropriate.
• Completes check requests, word processing tasks and updates documentation.
• Maintains a list of supplies needed and submits all supply requests to the Director for approval.

Experience/ Knowledge required:

• High school diploma or equivalent.

Skills/ Abilities:

• Ability to communicate effectively and professionally with a wide variety of people
• Must be able to work with children birth to age 7 and families who are at risk
• Strong organizational skills with attention to detail and accuracy
• Basic computer skills which includes a working knowledge of database, word processing, spreadsheet, and Internet software
• Ability to handle multiple tasks in a very busy environment
• Ability to read and interpret documents such as safety rules, policies, and other company documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of families or employees of organization
• Ability to add, subtract, multiply, divide, in all units of measure using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standard situations

Kids Unlimited Learning Academy & Miracle Kids Success Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.