Pediatric Dentistry Patient Services Coordinator

UT Health San Antonio; Laredo, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

UT Health San Antonio seeks an entry-level Patient Services Representative for the Pediatric Dentistry Clinic in Laredo, TX. You will support front-desk activities, verify insurance, schedule appointments, and handle check-in/check-out processes with a focus on patient experience.

The role requires strong communication, organizational skills, and attention to detail. Bilingual English/Spanish and EPIC experience are preferred assets for success.

Qualifications

• Detail oriented with the ability to organize and coordinate work within schedule constraints.
• Ability to monitor important and complex projects concurrently.
• Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software.
• Ability to effectively communicate verbally and in writing.

Responsibilities

• Greets patients, verifies insurance coverage and eligibility, reviews new patient registration, obtains authorizations, assists in the collection of copays and enters new patient information.
• Maintains medical and insurance referral records and prepares patient charts.
• Ensures test results are filed.
• Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
• Manages patient appointments according to the physician's schedules and/or protocols.
• Performs all other duties as assigned.

Skills

Attention to detail

Multi-project coordination

Verbal and written communication

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Lotus Notes / Email

Bilingual English and Spanish

Education

High school diploma or GED

Tools

EPIC system

Job description

UT Health San Antonio seeks an entry-level Patient Services Representative for the Pediatric Dentistry Clinic in Laredo, TX. You will support front-desk activities, verify insurance, schedule appointments, and handle check-in/check-out processes with a focus on patient experience.

The role requires strong communication, organizational skills, and attention to detail. Bilingual English/Spanish and EPIC experience are preferred assets for success.