Pediatric Dental Office Leader - Orthodontic Practice Ops

HQRC Management Services; Village of Valley Stream (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Sign-On Bonus

Performance Bonuses

Annual Salary Reviews

Laptop + Remote Access Provided

401(k) Retirement Plan

Medical, Dental, and Vision Insurance

Life Insurance Coverage

Flexible Spending (FSA) and Health SAV

Paid Time Off (PTO)

Aflac Supplemental Options

Employee Discounts

Job summary

Pediatric Dentistry of Valley Stream is seeking an experienced Dental Office Manager to lead daily operations for our pediatric and orthodontic practice. You will oversee front and back office functions, drive patient experience, and build a high-performing team in a thriving Long Island setting.

We offer a competitive base salary of $90,000-$110,000 plus bonuses and a $3,500 sign-on, plus comprehensive benefits. On-site, full-time role with opportunities for growth and leadership impact.

Qualifications

• Minimum 4 years of dental experience.
• Minimum 2 years of dental leadership or office management experience.
• Pediatric dental experience strongly preferred
• Orthodontic experience highly preferred
• Strong understanding of dental insurance, billing, scheduling, and treatment coordination
• Experience with Dentrix, or similar practice management software
• Excellent communication, leadership, and organizational skills
• Must be able to commute to Valley Stream, NY

Responsibilities

• Manage all daily front and back office operations
• Lead and support staff using a servant leadership approach
• Oversee scheduling, billing, daily closeouts, and clinical flow
• Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
• Track and analyze KPIs: production, collections, payroll, and expenses
• Handle escalated patient concerns with professionalism and empathy
• Train staff on new systems, policies, and performance goals
• Motivate staff through recognition, coaching, and performance development
• Supervise insurance verification, benefit reviews, and patient financing
• Collaborate with HR on staff development, coaching, and performance feedback

Skills

Leadership

Communication

Organization

Team management

Patient care

Education

High school diploma or equivalent

College degree or advanced certifications

Tools

Dentrix

Job description

Pediatric Dentistry of Valley Stream is seeking an experienced Dental Office Manager to lead daily operations for our pediatric and orthodontic practice. You will oversee front and back office functions, drive patient experience, and build a high-performing team in a thriving Long Island setting.

We offer a competitive base salary of $90,000-$110,000 plus bonuses and a $3,500 sign-on, plus comprehensive benefits. On-site, full-time role with opportunities for growth and leadership impact.