Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services, LLC; Village of Valley Stream (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Sign-On Bonus

Performance Bonuses

Annual Salary Reviews

Laptop + Remote Access Provided

Job summary

Pediatric Dentistry of Valley Stream is seeking an experienced Dental Office Manager to lead our pediatric and orthodontic practice. You will oversee daily operations, drive patient satisfaction, and build a high-performing team in a thriving coastal community.

This full-time, on-site role offers a competitive salary, performance bonuses, annual reviews, and a supportive culture. You will manage scheduling, billing, HIPAA compliance, and KPI tracking to ensure operational excellence.

Qualifications

• Minimum 4 years of dental experience.
• Minimum 2 years in dental leadership or office management.
• Pediatric dental experience preferred; orthodontic experience preferred.
• Strong understanding of dental insurance, billing, scheduling, and treatment coordination.
• Experience with Dentrix, or similar practice management software.

Responsibilities

• Manage all daily front and back office operations.
• Lead and support staff using a servant leadership approach.
• Oversee scheduling, billing, daily closeouts, and clinical flow.
• Ensure full compliance with HIPAA, OSHA, and pediatric dental standards.
• Track and analyze KPIs: production, collections, payroll, and expenses.
• Handle escalated patient concerns with professionalism and empathy.
• Train staff on new systems, policies, and performance goals.
• Motivate staff through recognition, coaching, and performance development.
• Supervise insurance verification, benefit reviews, and patient financing.
• Collaborate with HR on staff development, coaching, and performance feedback.

Skills

Communication

Leadership

Organizational skills

Customer service

Education

High school diploma or equivalent

College degree or advanced certifications preferred

Tools

Dentrix

Practice management software

Job description

Dental Office Manager - (Pediatric & Orthodontic Practice)

Location: Valley Stream, NY

Base Salary: $90,000-$110,000/year + Bonuses

$3,500 Sign-On Bonus

Lead one of Long Island's premier pediatric and orthodontic practices. We're looking for an experienced Dental Office Manager who is passionate about building high-performing teams, delivering exceptional patient experiences, and driving operational excellence. If you're ready to take ownership of a thriving practice where your leadership truly makes an impact, we'd love to meet you.

About Us

Pediatric Dentistry of Valley Stream is searching for an exceptional Dental Office Manager to lead the daily operations of our thriving pediatric and orthodontic practice. Our patients range from infants through adolescents, and we strive to create a fun, positive dental experience that keeps families coming back. This is more than an office management role-it's an opportunity to build a high-performing team, create an outstanding patient experience, and help shape the future of one of Long Island's premier pediatric dental practices.

This is a full-time, on-site leadership position offering competitive pay, performance bonuses, and a supportive team culture.

Compensation & Perks

• Base Annual Salary: $90,000-$110,000 (commensurate with experience)
• $3,500 Sign-On Bonus
• Performance Bonuses (Recurring)
• Annual Salary Reviews
• Laptop + Remote Access Provided

Full Benefits Package

• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Life Insurance Coverage
• Flexible Spending (FSA) and Health Savings Accounts (HSA)
• Paid Time Off (PTO)
• Aflac Supplemental Options
• Employee Discounts

Schedule

• Full-Time | 42-48 hours/week
• Monday - Friday, weekends as needed
• On-Site at our Valley Stream, NY location

Key Responsibilities

• Manage all daily front and back office operations
• Lead and support staff using a servant leadership approach
• Oversee scheduling, billing, daily closeouts, and clinical flow
• Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
• Track and analyze KPIs: production, collections, payroll, and expenses
• Handle escalated patient concerns with professionalism and empathy
• Train staff on new systems, policies, and performance goals
• Motivate staff through recognition, coaching, and performance development
• Supervise insurance verification, benefit reviews, and patient financing
• Collaborate with HR on staff development, coaching, and performance feedback

Success In This Role Means

• Exceptional patient satisfaction
• Strong employee engagement and retention
• Meeting production and collection goals
• Efficient scheduling and provider utilization\
• Continuous operational improvement

Qualifications

• Minimum 4 years of dental experience
• Minimum 2 years of dental leadership or office management experience
• Pediatric dental experience strongly preferred
• Orthodontic experience highly preferred
• Strong understanding of dental insurance, billing, scheduling, and treatment coordination
• Experience with Dentrix, or similar practice management software
• Excellent communication, leadership, and organizational skills
• High school diploma or equivalent required
• College degree or advanced certifications preferred
• Must be able to commute to Valley Stream, NY

Why Join Us?

We believe that great patient care starts with a great team. Our culture is built on collaboration, accountability, compassion, and continuous growth. You'll have the opportunity to lead an exceptional team, influence the future of our practice, and build a rewarding career with an organization committed to excellence.