Pediatric Dental Front Desk Specialist

OrthoDent; Waco (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A pediatric dental practice in Waco, TX, is seeking a Front Office Administrator. The role involves providing excellent customer service, managing patient check-in, and handling financial treatment plans. While experience is preferred, the right candidate will receive training. Responsibilities include acting as a liaison between new patients and the practice, managing patient information in compliance with HIPAA, and assisting with scheduling while maintaining minimal waiting times.

Qualifications

• Experience as a front desk administrator is preferred, but training is available.
• Capable of handling patient information while following HIPAA protocols.
• Ability to verify patient insurance plans and handle financial treatment plans.

Responsibilities

• Provide outstanding customer service with patient as priority.
• Act as liaison between new patients and the office.
• Check in patients and verify their information.
• Manage accounts, balances, and follow up on outstanding payments.

Skills

Outstanding customer service

Bilingual preferred

Understanding of dental software

Tools

Microsoft Suite

Job description

A pediatric dental practice in Waco, TX, is seeking a Front Office Administrator. The role involves providing excellent customer service, managing patient check-in, and handling financial treatment plans. While experience is preferred, the right candidate will receive training. Responsibilities include acting as a liaison between new patients and the practice, managing patient information in compliance with HIPAA, and assisting with scheduling while maintaining minimal waiting times.