Pediatric Dental Care Coordinator

Medical University of South Carolina; Charleston (SC); On-site; USD 53,000 - 90,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Service Representative to manage front desk operations, schedule appointments, verify insurance, and support patient care coordination in a dental medicine clinic. You will work closely with students and faculty, ensuring accurate documentation in the EHR and courteous service to patients.

The role requires strong communication, HIPAA compliance, and the ability to handle busy front desk workflows while coordinating referrals and payments

Qualifications

• High school diploma or GED with 5 years related experience or bachelor's degree with 3 years related experience.
• Strong customer service and communication skills.
• Ability to manage front desk tasks and scheduling.

Responsibilities

• Monitor daily front desk workflows to ensure timely appointments.
• Verify insurance and update patient information in the EHR.
• Coordinate referrals and hospital referrals for new and emergency cases.
• Document insurance verification and financial estimates in EHR accurately.
• Maintain HIPAA compliance and support care-coordination efforts.

Education

High school diploma

Bachelor's degree

Tools

EPIC

Job description

Medical University of South Carolina is seeking a Patient Service Representative to manage front desk operations, schedule appointments, verify insurance, and support patient care coordination in a dental medicine clinic. You will work closely with students and faculty, ensuring accurate documentation in the EHR and courteous service to patients.

The role requires strong communication, HIPAA compliance, and the ability to handle busy front desk workflows while coordinating referrals and payments