Dental Front Desk & EHR Coordinator

Medical University of South Carolina; Florence (SC); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Medical University of South Carolina is seeking an Administrative Coordinator for the MUSC Health Florence clinic. This role delivers high-level customer service, verifies and prepares documentation for the Dental Medicine EHR, and supports front desk registration, scheduling, and patient check-out.

The position emphasizes accurate demographic updates, insurance verification, and daily reconciliations of payments, deposits, and EHR documentation to ensure smooth clinic operations.

Qualifications

• High school diploma with four years of relevant experience or a Bachelor's degree with two years of relevant experience.

Responsibilities

• Manage patient registration and update demographics at each visit; obtain signatures and scan insurance documents.
• Schedule patient appointments to keep clinic calendars full and confirm unconfirmed appointments by phone.
• Handle patient payments at point of service, post transactions in EHR, and provide receipts and reminders.
• Answer incoming calls for the clinic, manage referrals in the EHR, and maintain reception area.
• Support dental providers and staff with scheduling, patient care, and quality assurance tasks.

Education

High school diploma + 4 years relevant experience or Bachelor's degree + 2 years relevant experience

Job description

Medical University of South Carolina is seeking an Administrative Coordinator for the MUSC Health Florence clinic. This role delivers high-level customer service, verifies and prepares documentation for the Dental Medicine EHR, and supports front desk registration, scheduling, and patient check-out.

The position emphasizes accurate demographic updates, insurance verification, and daily reconciliations of payments, deposits, and EHR documentation to ensure smooth clinic operations.