Pediatric Clinical Operations Manager

Washington University in St. Louis; United States; On-site; USD 77,000 - 120,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Transit pass

403(b) retirement plan

Wellness programs

Tuition assistance

Caregiver leave

Job summary

Washington University in St. Louis is seeking a leader to manage clinical operations across adult division clinics. You will oversee scheduling, patient services, staff supervision, and quality improvement initiatives to enhance efficiency and care quality.

The role requires a Bachelor’s degree and at least 5 years of management experience in a clinical setting, with ACLS/BLS certifications within one month of hire. A Master’s degree is preferred.

Qualifications

• Bachelor’s degree required or equivalent experience.
• Basic Life Support (BLS) certification required within 1 month of hire.
• Advanced Cardiovascular Life Support (ACLS) certification required.

Responsibilities

• Manage clinical operations across multiple sub-specialty clinics.
• Develop positive customer relationships and high patient satisfaction.
• Provide management direction and resolve issues for staff, physicians, patients.
• Oversee coordination of patient services, ensuring quality and cost-efficiency.
• Develop performance and quality improvement processes and monitors.
• Coordinate scheduling, registration, training, and competency development.

Education

Bachelor’s degree

Master’s degree (preferred)

Job description

Washington University in St. Louis is seeking a leader to manage clinical operations across adult division clinics. You will oversee scheduling, patient services, staff supervision, and quality improvement initiatives to enhance efficiency and care quality.

The role requires a Bachelor’s degree and at least 5 years of management experience in a clinical setting, with ACLS/BLS certifications within one month of hire. A Master’s degree is preferred.